Part Time - Sales Associate - Flexible
About The Position
The Sales Associate (Customer Service Associate) welcomes Lowe’s customers and helps them find products and services for home improvement needs. The associate listens to customers, answers questions, helps locate and select merchandise, and may occasionally load merchandise. Work is assigned to a department based on hiring needs and skillsets, including areas such as appliances, cabinets, flooring, garden, hardware, tools, building materials, plumbing, electrical, paint, home décor, tool rental, or Pro Services. Daily duties vary by department and may include preparing merchandise to meet customer needs, such as tinting and mixing paint or cutting materials. The role involves organizing and replenishing merchandise, processing orders and deliveries, guiding customers through shopping or checkout, and cross-training in other store areas. Regular travel is not required, though occasional travel to meetings, training, or neighboring stores may occur. Work may involve both indoor and outdoor conditions, variable weather and temperatures, noise, and moving or shaking objects and equipment. Associates must follow lifting guidelines, which limit single lifts to 75 pounds; team lifts and powered equipment are used as appropriate.
Requirements
- At least 6 months of experience using a computer to input, access, modify, or output information.
- At least 6 months of experience using common retail technology, such as smartphones and tablets.
- Ability to read, write, and perform basic arithmetic, including addition and subtraction.
- Ability to perform duties that may require prolonged standing, sitting, and other activities needed for the job.
- Ability to lift at least 25 pounds unassisted, or more than 25 pounds with or without an accommodation.
Nice To Haves
- At least 6 months of retail and/or customer service experience.
- Bilingual skills.
- Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.
Responsibilities
- Welcome customers, answer questions, and provide friendly, professional customer service.
- Assist customers with locating and handling merchandise.
- Down-stock merchandise by identifying empty shelf areas and replenishing supplies.
- Accurately process orders and deliveries so customers receive merchandise as expected and on time.
- Cross-functionally train in other store areas to support customer service.
- Prepare merchandise based on customer needs, such as tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds.
- Guide customers through shopping or checkout.
- Complete other duties as assigned.
Benefits
- Competitive pay and flexible schedules.
- Health insurance options.
- Tuition assistance and other education support programs, including trade skills scholarships.
- 401(k) retirement account with company match.
- Employee Stock Purchase Plan, subject to eligibility.
- 10% Lowe’s Associate Discount and a broad discount platform.
- Health, dental, and vision insurance.
- Life and disability insurance.
- Paid time off, which may include vacation, holidays, sick time, and volunteer time, based on role, tenure, and locality.
- Flexible spending and health savings accounts.
- Employee Assistance Program, including work/life services and no-cost counseling.
- Maternity and parental leave.
- Adoption assistance.
- Learning and development opportunities.
- Potential annual bonuses and other discretionary benefits, based on eligibility.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
