Sales Associate

LuccheseDallas, TX
Onsite

About The Position

As a Sales Associate at Lucchese, you serve as a brand ambassador, representing the heritage, passion, and quality that define Lucchese as the pinnacle of Western craftsmanship. In this role, you will foster exceptional relationships with customers, teammates, and the local community, ensuring a collaborative and dynamic store environment. As a team player driven by results, you will contribute to an environment of excellence, passion, and accountability, ensuring Lucchese remains a trusted, iconic name in Western fashion.

Requirements

  • Excellent customer service skills
  • Motivated and results driven
  • Strong attention to detail
  • Ability to work autonomously
  • Standing, bending, lifting, climbing stairs
  • Communicates effectively
  • Basic technology experience
  • Supporting on visual floor sets, ensure that product is replenished
  • Must be able to lift up-to 30 pounds at times.
  • Must be able to hear, and listen, to effectively communicate.

Nice To Haves

  • Commission sales experience preferred
  • Previous retail experience preferred

Responsibilities

  • Actively engage with customers, teammates, and the surrounding market to build strong relationships and uphold Lucchese’s outstanding reputation. Contribute to store initiatives, teamwork, and community involvement to drive overall success.
  • Demonstrate deep knowledge and enthusiasm for Lucchese products, the brand’s heritage, and its customers. Embody the Lucchese spirit to deliver an authentic and elevated shopping experience.
  • Take ownership of achieving personal and store goals through results-driven actions. Uphold company policies and procedures while maintaining ethical behavior to minimize shrinkage. Handle all products with care, ensuring proper tagging, organization, and display of merchandise to maintain store standards.
  • Demonstrate a deep understanding of Lucchese products, heritage, and values to deliver exceptional customer experiences. Share product knowledge and passion to help customers find the perfect product while upholding the brand's legacy.
  • Take responsibility for achieving personal and team sales goals with a focus on delivering results. Follow all company policies, procedures, and ethical standards to minimize shrinkage and maintain store integrity.
  • Ensure all merchandise is handled with care, properly tagged, and organized to maintain the store’s presentation standards. Maintain a clean, organized, and visually appealing sales floor.
  • Work effectively with fellow associates to support the store’s operations, goals, and overall success. Contribute to a positive team culture by demonstrating professionalism, teamwork, and commitment.
  • Maintain Operational Excellence by adhering to company processes, ensuring smooth execution of sales operations, inventory management, and customer service protocols. Actively identify opportunities to streamline workflows and improve efficiency to meet or exceed performance standards.
  • Uphold Data Integrity by accurately recording and updating customer information, sales transactions, and inventory data in all systems. Ensure data is complete, consistent, and error-free to support decision-making, reporting, and overall business success.
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