Sales Associate - Seasonal (101-00)

Hickory Farms LLC•Albany, NY
•$17 - $18•Onsite

About The Position

The Seasonal Sales Associate works at Hickory Farms retail locations and is employed by Noor Staffing Group, representing Hickory Farms. The role focuses on delivering excellent customer service, driving sales, and creating a positive shopping experience. Associates proactively engage customers, make personalized recommendations, maintain product knowledge, and work toward individual and team sales goals while working independently and maintaining a professional, enthusiastic manner. The position is performed in a high-traffic retail mall environment, with increased activity during evenings, weekends, and holidays. Employees may encounter varying temperatures, weather conditions, and occasional hazards. Local travel to other store locations may be required when additional Sales Associates are needed. The job description may be modified to meet company or operational needs.

Requirements

  • Must be at least 18 years old.
  • Passion for providing excellent customer service.
  • Integrity and honesty in all interactions.
  • Positive attitude and proactive approach to customer concerns.
  • Strong communication and interpersonal skills.
  • High level of ownership, dependability, and initiative.
  • Ability to stand for at least two consecutive hours and perform continuous movement, walking, reaching, grasping, lifting, and repetitive motions.
  • Ability to exert up to 42 lbs. of force occasionally, 25–35 lbs. frequently, and up to 10 lbs. constantly to move objects.

Nice To Haves

  • Previous retail experience is a plus, but not required.

Responsibilities

  • Greet and approach customers, offering personalized assistance and recommendations.
  • Actively engage customers and showcase products to drive sales.
  • Achieve personal sales goals while supporting team objectives.
  • Maintain product knowledge to answer customer questions and encourage purchases.
  • Restock and organize merchandise as directed to maintain an attractive store environment.
  • Resolve customer complaints promptly and courteously.
  • Provide outstanding service to promote customer satisfaction and loyalty.
  • Follow cash-handling policies and loss-prevention procedures.
  • Accurately process sales, returns, and exchanges using the POS system.
  • Follow safety protocols and report injuries, hazards, and incidents to the Seasonal Store Manager immediately.
  • Maintain energy and enthusiasm and contribute to a positive work environment.
  • Follow dress-code standards and wear the provided apron while on duty.
  • Complete assigned training courses and materials.
  • Perform other tasks as assigned by the Seasonal Store Manager.

Benefits

  • 30% discount on Hickory Farms products.
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