Full Time - Sales Associate - Building Materials - Day

Lowe's Companies, Inc. • Warren, OH

4d

About The Position

As a Customer Service Associate at Lowe’s, you provide friendly, professional service and help customers find products and services for home improvement projects. You welcome customers, answer questions, assist with product selection and merchandise handling, and help ensure customer needs are met. The position is in the Building Materials department and may involve tasks such as preparing merchandise to meet customer needs, processing orders and deliveries, and replenishing shelves. Associates may also cross-train in other store areas. Most of the work involves listening to customers, answering questions, and organizing merchandise. The role does not require regular travel, though occasional travel to meetings, training, or neighboring stores may be needed. Working conditions can include indoor and outdoor environments, variable or extreme weather, noise, and moving or shaking objects and equipment.

Requirements

• At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
• At least 6 months of experience using common retail technology, such as smartphones and tablets.
• Ability to read, write, and perform basic arithmetic, including addition and subtraction.
• Ability to perform duties that may require prolonged standing, sitting, and other activities necessary for the job.
• Ability to lift at least 25 pounds unassisted, or more than 25 pounds with or without an accommodation.

Nice To Haves

• At least 6 months of retail and/or customer service experience.
• Bilingual skills.
• Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.

Responsibilities

• Welcome customers, answer questions, and provide friendly and professional customer service.
• Help customers locate and handle merchandise.
• Replenish merchandise by identifying empty shelf areas and down-stocking products.
• Accurately process orders and deliveries so customers receive merchandise as expected and on time.
• Cross-train in other areas of the store to support customer service.
• Prepare merchandise based on customer needs, such as cutting and bundling wood.
• Guide customers through shopping or checkout.
• Complete other duties as assigned.

Benefits

• Multiple health insurance options.
• Tuition assistance program.
• Company-matching 401(k).
• Optional Employee Stock Purchase Program.
• 10% Associate Discount.
• Track to the Trades program.
• Competitive pay and flexible schedules.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed