Sales Associate

Petco Animal Supplies Stores•Sac Arden, CA

4d•Onsite

About The Position

As a Sales Associate, you are at the heart of the Pet Care Center experience. You help pet parents find the right products and solutions for their pets while creating a welcoming, safe, and engaging environment for everyone who walks through the doors. The role is suited to someone who enjoys helping others, learning about pet care, and working with a team in a fast-paced, purpose-driven retail environment. The position is performed in a Pet Care Center retail environment and requires active engagement on the sales floor. Associates provide customer assistance and cashiering, support animal health and safety in accordance with Petco policies and standards, maintain store cleanliness and presentation, and help with stocking and daily operations. The role involves frequent standing and walking, bending, kneeling, reaching, and lifting, including safely moving merchandise, supplies, or animals weighing up to 50 pounds. Associates must work near animals and may be exposed to animal dander, odors, noises, and cleaning chemicals. Flexible availability is needed to support store operating hours, including evenings, weekends, and holidays. Reasonable accommodation may be made for qualified individuals with disabilities to perform essential functions.

Requirements

Passion for animals and an interest in pet care.
Strong communication and interpersonal skills.
Ability to multitask and work in a fast-paced environment.
Basic math skills and comfort handling cash and transactions.
Strong attention to detail and reliability.
Ability to safely lift and move merchandise, supplies, or animals weighing up to 50 pounds.
Ability to work in proximity to animals, including exposure to animal dander, odors, noises, and cleaning chemicals.
Flexible availability to support operating hours, including evenings, weekends, and holidays.
Ability to perform frequent standing and walking, as well as bending, kneeling, reaching, and lifting.

Nice To Haves

Previous retail or customer service experience is preferred but not required.

Responsibilities

Support the health, safety, and proper care of animals in accordance with Petco policies and standards.
Share accurate product and pet care information to help customers make informed choices.
Greet customers and provide friendly, helpful, courteous, knowledgeable, and solution-focused service.
Create positive shopping experiences that build trust and customer loyalty.
Assist customers in selecting products and services that meet their pets’ needs.
Educate customers on products, services, and promotions, and support store sales and service goals.
Process sales, returns, and exchanges accurately and efficiently, including cashiering and point-of-sale transactions.
Maintain a clean, safe, welcoming, organized, and visually appealing store and sales floor.
Stock shelves, replenish merchandise, and support inventory integrity and stock accuracy.
Assist with store recovery, merchandising, promotional set-ups, daily operational routines, and task execution.
Collaborate with and support teammates in achieving store goals.
Follow company policies, procedures, and safety standards.
Support additional tasks and responsibilities as assigned.