Sales Associate - Online Team Part Time Seasonal

2nd Swing Golf•Edina, MN

1d•$25 - $30•Onsite

About The Position

2nd Swing is a customer-centric golf retail company that values its employees and fosters a positive, supportive culture. The Online Fitting & Support team is crucial in achieving the company's mission of Best-in-Class Service by providing excellent customer service to golfers. The Online Sales Associate plays an integral role in positively impacting a large number of golfers and their experiences. This is an in-office seasonal role. The ideal candidate will have a strong understanding and passion for golf, excel at building customer relationships, and possess previous call center or retail experience. We seek individuals with a positive attitude, high energy, professionalism, the ability to multitask, great communication skills, and a desire to learn.

Requirements

2-5 years of golf sales experience.
Competitive or collegiate golf background, required.
Familiarity with NetSuite, Microsoft365, UKG, Counterpoint, Braintree, Affirm, PayPal.
Excellent communication and problem solving skills.
Personable, energetic, and professional with a passion for the game of golf.
Flexible schedule with evening and weekend availability.

Nice To Haves

Manufacturer fitting certifications (e.g., PING, Titleist) preferred.

Responsibilities

Serve as a primary point of contact for golfers via phone, email, and chat, delivering a high-touch, consultative experience.
Provide expert guidance on golf equipment, fittings, and product selection tailored to individual player needs.
Build and maintain strong customer relationships that drive positive customer experience.
Manage a high-volume queue while maintaining quality, accuracy, and professionalism.
Partner with manufacturers to resolve complex warranty and product inquiries.
Educate customers on trade-in opportunities and maximize value through promotional programs.
Stay current on product innovations, equipment trends, and fitting methodologies.