SALES ASSOCIATE, PART-TIME/CONSUMABLES

NEXCOM•North Chicago, IL

17h•Onsite

About The Position

As a sales associate, you will be the face of our company! You get to highlight our brand and image while contributing to building our reputation as a company that values its customers and their opinions. You will be directly responsible for assisting customers and helping them recognize the need for our products and services. Must be capable of learning about what we sell and are able to articulate our purpose in a manner that is educational, insightful, and professional. Have a positive and outgoing nature that enjoys serving others and making a positive impact to the organization.

Requirements

Must be a U.S. citizen or have lived in the U.S. for three years.
Basic knowledge of products/merchandise.
Strong interpersonal and communication skills.
Ability to read, write, and interpret instructional documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to effectively communicate with customers, peers, and management.
Ability to communicate on the telephone with proper etiquette.
Basic math functions such as addition, subtraction, multiplication, and division.
Ability to multi-task, while being attentive to customers and remaining flexible to the needs of the business.
Ability to work as part of a team and take initiative independent of direct supervision.
Constant moving, talking, hearing, reaching, grabbing and standing for at least two consecutive hours.
May occasionally involve stooping, kneeling, crouching, and climbing ladders.
Vision abilities include close vision, color vision, depth perception, and ability to adjust focus.
Involves lifting at least 25 lbs. and up to 50lbs in some departments.
Work typically performed indoors but may be assigned outdoors depending upon location.
Enthusiastic, friendly, and energetic with a desire to provide outstanding service.

Nice To Haves

Retail experience, preferred but not required.

Responsibilities

Proactively engage and make a connection with customers by asking questions and listening to their needs.
Direct customers to merchandise and inform them about upcoming events, promotions, mobile offers, and STAR card.
Provide premier customer service.
Cooperate and build positive, inclusive, and respectful relationships; take accountability for your own actions and outcomes.
Maintain store appearance.
Cross-sell products and know the layout of the store.
Make suggestions to customers on latest trends and current promotions based on their individual needs.
Upsell products.
Learn product features and keep up with the latest trends.
Leverage company tools and technology to confidently provide customers with product knowledge/specs.
Use a Point-of-Sales system to process cash exchanges, discounts, gift cards, credit cards, and debit cards (cash handling), including counting money and returning accurate amounts to customers.
Complete various forms of paperwork, reports, and reconciliation.
Be the keeper of merchandise, complete all inventory processes, and ensure merchandise is properly checked in and accurately ticketed.
Adhere to assigned work schedule.
Ensure accurate and complete follow-through on work assignments.
Perform other duties as assigned.

Benefits

Competitive Salary: Federal pay beginning at the Non-Appropriated Fund NF-01 level + depending on experience.
Benefits begin on DAY ONE.
Comprehensive Healthcare: Federal Healthcare benefits, Dental, and Vision coverage.
Retirement Plans: 401(k) & Pension Plan options.
Paid Time Off: Accrual of PTO starts on DAY ONE.
Education & Growth: Tuition reimbursement program.
Military Family Support: Continuity Programs for Military Spouses.
Loan Forgiveness: Public Service Loan Forgiveness (PSLF) eligible after qualifying years of service.
Exclusive Perks: Tax-free shopping, worldwide, at any Navy Exchange location.

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