Sales Associate - Upper Canada Mall, Newmarket

Laura Canada•Newmarket, ON

3d•Onsite

About The Position

The Laura Canada Sales Associate provides exemplary customer service to every client, has strong fashion awareness, is knowledgeable about our product and develops long-term relationships with customers. This role involves maintaining visual presentation, housekeeping, and Health and Safety standards, as well as completing administrative functions accurately and in a timely manner. The Sales Associate also supports store initiatives and adheres to all Company policies and procedures.

Requirements

Experience in a retail environment preferred
Excellent communication and interpersonal skills
Conducts oneself in a professional manner.
Open to feedback and implements change in a timely manner.
Demonstrates initiative on an ongoing basis.
Positive attitude and confident
Passion to keep learning, growing and adapting

Responsibilities

Provides exemplary customer service by following the Laura Canada service standards.
Drives sales by assessing the unique needs of customers and adding on in accordance with the Laura Canada service standards.
Demonstrates strong wardrobing skills by assessing the unique needs of customers and keeping current on product knowledge, new arrivals, location of merchandise and fashion trends.
Effectively develops customer relationships by applying Laura Canada’s Clientele Development tools.
Promotes the website, store CRM, loyalty program and marketing initiatives/events in place.
Executes all P.O.S. (Point of Sale) procedures accurately and efficiently (i.e. sales, refunds, Ship to Home, etc.), as required.
Consistently maintains Laura Canada’s visual presentation, housekeeping and Health and Safety standards.
Completes all assigned administrative functions with accuracy and in a timely manner.
Supports store initiatives as directed.
Adheres to all new and existing Company policies and procedures (i.e. Dress Code, Loss Prevention, Health & Safety and Human Resources).