Sales Associate

Edmundson Art Foundation dba Des Moines Art Center • Des Moines, IA

10d • Onsite

About The Position

Our Sales Associate helps create a welcoming and engaging visitor experience by serving as an ambassador for both the Museum Shop and the Des Moines Art Center. Through a commitment to meaningful visitor engagement, thoughtful guest interactions, and strong product knowledge, this person will assist visitors in finding and purchasing merchandise that connects to and enhances their Art Center experiences. The Sales Associate contributes directly to the daily operations of the Museum Shop and helps ensure that every guest interaction reflects the Art Center's commitment to hospitality, accessibility, and community engagement. This person will work 15-20 hours per week on average.

Requirements

• Has demonstrated interest in and/or a desire to learn about retail operations
• POS, accurate cash handling, inventory management, and product merchandising experience preferred
• Ability to learn about products offered by the Museum Shop and tie them back to guest needs and experiences. This includes skillfulness in sales techniques, sharing information about product lines with guests, and customer service.
• Basic knowledge of Microsoft Office software
• Displays willingness to make decisions; exhibits sound and accurate judgment; supports and explains reasoning for decisions; includes appropriate people in decision-making process and makes timely decisions.
• Balances team and individual responsibilities; exhibits objectivity and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit; and supports everyone's efforts to succeed
• High school diploma preferred
• Experience working in an environment with established customer service, presentation, or hospitality standards preferred

Responsibilities

• Provides elevated customer service, operates the shop's point-of-sale (POS) system, charges proper sales totals, completes daily sales reports, and consults with the Senior Retail Operations Manager and Museum Shop Supervisor on daily sales and inventory.
• Curates new Art Center Memberships and cultivates relationships with existing Art Center Members.
• Is responsible for maintaining the cleanliness of the shop and creating sharp and effective displays under the guidance of the Senior Retail Operations Manager and Museum Shop Supervisor.
• Facilitates supply chain oversight: checking in shipments, confirming quality, and entering merchandise accurately into the POS system.
• Acts in ways that reflect favorably on the Art Center and maintains professional standards in the quality of performance and demonstration of concern for the Art Center's collection, programs, and facilities.
• Adhere to Des Moines Art Center Code of Ethics, Employee Handbook, and other organizational policies.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED