Gelato Cart - Sales Associate

Pier Sixty Six • Fort Lauderdale, FL

11d • Onsite

About The Position

Pier Sixty-Six Resort, a luxury resort in Fort Lauderdale, is seeking a part-time Gelato Car Sales Associate. This role is integral to creating distinctively different and authentic experiences for guests. The resort is a 32-acre waterfront enclave with 325 guest rooms, suites, and villas, 91 Private Resort Residences, 12 restaurants and lounges, a spa, curated pool experiences, and a vibrant waterfront promenade. The resort is operated by over 600 diverse and talented Team Members dedicated to delivering memorable experiences and exceptional service. Pier Sixty-Six fosters a caring culture that supports its team through state-of-the-art facilities, a first-class Team Member dining room, and a focus on individual well-being and professional growth. The resort welcomes dedicated, energetic, and polished hospitality professionals passionate about excellence and eager to grow their careers, offering competitive wages, comprehensive benefits, and a respectful workplace culture.

Requirements

• Energetic, enthusiastic, and motivated individual
• Must be able to speak, comprehend, read, and write English.
• Must have effective communication skills.
• Ability to implement and uphold service standards.
• Ability to prioritize and organize work assignments.
• Ability to interact with all associates and guests of the resort.
• Ability to work well in stressful, high-pressure situations.
• Must be able to stand or walk for extended periods of time.
• Must be flexible and available to work, days, evenings, weekends, and holidays.
• Ability to work under variable temperature conditions.
• Ability to focus attention on guest needs, remain calm and courteous.
• Ability to think clearly, quickly, maintain concentration and make concise decisions in pressure situations.
• Ability to remain stationary at assigned post when specified.
• Ability to endure abundant physical movements throughout the work areas.

Nice To Haves

• High School Diploma or GED recommended.
• Some College experience or Degree recommended.
• Previous Host experience in a professional setting is preferred.
• This position requires working outside in various weather conditions

Responsibilities

• Greets and welcomes guests at every turn on or off the floor; eye contact, engage in conversation, and be outgoing
• Offers warm and sincere welcome/farewell for all guests of Resort including use of guest name when possible & good eye contact with each guest.
• Maintain cleanliness and organization of the gelato car and surrounding seating area.
• Manage guest inquiries, complaints, or special requests with professionalism and efficiency.
• Adhere to departmental policies and procedures.
• Effectively communicate with peers, management, line, and front-of-the-house employees
• Practice effective listening: (seek to understand)
• Perform related duties as required.
• Be responsible for the cleanliness of the immediate work area as well as the general property.
• Adhere to proper grooming, dress and uniform standards as set forth by Resort policy as well as safety food handling procedures.
• Ensure assigned uniform and personal appearance are well kept and professional.
• Be courteous to all guests and coworkers.
• Maintain behavior consistent with sexual harassment/hostile work environment policy dictated in the Employee Handbook
• Opens and closes pos/register, performing tasks such as counting tickets, separating charge slips, vouchers, ensuring all checks are properly balanced and turning in reconciliation envelopes with all proper paperwork and shift reset.
• Maintains a strong knowledge of outlet inventory
• Fill out daily and weekly inventories of supplies, report if any equipment or supplies is damaged
• Answer questions on menu selections to guests.
• Complete opening and closing duties, including equipment maintenance of refrigeration unit, proper cleaning, packaging and storage of food items, storage of supplies in assigned area.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance.
• Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
• Perform proper check-in/check-out procedure with Manager on duty. Update management on any inventory or equipment concerns, guest feedback and completion of duties.
• Maintain proper posture and friendly demeanor while performing job duties, utilizing personal devices only for work communication, inventories.
• Assist in completing other daily tasks for Pools Department as assigned.
• Perform additional tasks assigned by supervisor

Benefits

• Group medical, dental, vision, life, and disability benefits
• Participation in a pre-tax flexible benefit plan for healthcare and dependent care reimbursement
• An employee assistance program
• Paid time off/sick time
• Participation in a 401(k) plan with a company match
• Complimentary team member meals
• Complimentary room nights at CoralTree Hospitality managed properties

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED