Sales Associate - Part Time

Five Below • Temecula, CA

3d • Onsite

About The Position

At Five Below, the company culture is centered around the purpose of 'Let Go & Have Fun' and 'The Five Below Way' values. The company emphasizes an amazing experience, unlimited possibilities, and low prices. With over 20,000 associates, Five Below fosters a 'WOWplace' environment that inspires and is inspired by big ideas, super energy, and passion. The part-time Sales Associate role is central to Five Below's energy, focusing on delivering outstanding customer service and driving strong sales. Key qualities for this role include excellent people and sales skills, attention to detail in merchandise organization, ensuring well-stocked floors, and providing seamless checkout experiences at the register.

Requirements

• At least 16 years old
• Available to work a flexible schedule
• Comfortable with or willing to learn technology (such as cash registers, hand-held and mobile devices)
• Good communicator with the ability to engage with customers
• Able to handle customer interactions and potential issues/concerns courteously and professionally
• Use basic information-gathering skills to solve problems
• Ability to learn procedural knowledge acquired through on-the-job training

Responsibilities

• Greet and assist customers promptly: Approach and acknowledge customers immediately, providing assistance and handling multiple customers efficiently.
• Understand and meet customer needs: Assess customer needs by sharing product knowledge, answering questions, directing them to merchandise, and offering recommendations. Engage in suggestive selling while staying informed on product availability.
• Promote store events and promotions: Inform customers about current store events, promotions, and special activities to enhance their shopping experience and drive sales.
• Resolve customer concerns: Address customer issues and use product knowledge to offer alternative solutions, aiming to turn returns into exchanges when possible.
• Communicate needs to management: Regularly inform management about merchandise restocking, service requirements, and any customer feedback in a timely manner.
• Support team and company goals: Collaborate with the team to achieve overall store and company objectives, contributing to a positive and productive work environment.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees