Full-time Sales Associate, Scottsdale Fashion Square - Scottsdale, AZ

Jimmy Choo•Phoenix, AZ

7d•Onsite

About The Position

Deliver an exceptional luxury client experience while cultivating meaningful client relationships that drive loyalty, personal business, and brand growth. As a Jimmy Choo Brand Ambassador, represent the House with passion, professionalism, and a commitment to excellence in every client interaction.

Requirements

Represent the brand through client interactions (in-store and virtually) and act as a brand ambassador in the community
Fulfill key-holder responsibilities (i.e., store opening and closing, cash handling and financial responsibilities)
Maintain a high level of product knowledge
Provide prompt, attentive and knowledgeable assistance to all clients and ensure the highest service standards are maintained at all times
Cash wrap standards
Client book management
Inventory management
Customer and After Sales service
Ensure compliance with all company policies, procedures and directives
End-of-Day Procedures (i.e. bag checks)
Cultivate and maintain excellent Clientele relationships with consistent follow up as needed, including: Phone calls, emails, and thank you letters
Maintain high productivity (consistently achieve and where possible, exceed monthly sales targets)
Proactively identify and pursue opportunities to achieve financial targets and increase sales
Assist with inventory and special projects as needed
Associates should be able to effectively cover Back of House as needed and perform various inventory as well as Shipping / Receiving tasks
Ensure visual standards are maintained at all times
Be proficient with the register system(s)

Responsibilities

Represent the brand through client interactions (in-store and virtually) and act as a brand ambassador in the community
Fulfill key-holder responsibilities (i.e., store opening and closing, cash handling and financial responsibilities)
Maintain a high level of product knowledge
Provide prompt, attentive and knowledgeable assistance to all clients and ensure the highest service standards are maintained at all times
Cash wrap standards
Client book management
Inventory management
Customer and After Sales service
Ensure compliance with all company policies, procedures and directives
End-of-Day Procedures (i.e. bag checks)
Cultivate and maintain excellent Clientele relationships with consistent follow up as needed, including: Phone calls, emails, and thank you letters
Maintain high productivity (consistently achieve and where possible, exceed monthly sales targets)
Proactively identify and pursue opportunities to achieve financial targets and increase sales
Assist with inventory and special projects as needed
Associates should be able to effectively cover Back of House as needed and perform various inventory as well as Shipping / Receiving tasks
Ensure visual standards are maintained at all times
Be proficient with the register system(s)