Sales Associate

MFA Oil Company•Moberly, MO

About The Position

Break Time Sales Associates assist customers, process sales transactions, and perform operational and food preparation duties to keep the convenience store clean and well stocked. They follow company policies and procedures to support proper, efficient store operations during their scheduled shift. The role involves customer service, merchandising, communication, teamwork, use of store technology, support for management, food preparation, and maintaining a clean environment. Employees may also be asked to perform other duties as assigned. MFA Petroleum Company is an Equal Opportunity/Drug-Free Employer.

Requirements

  • Be at least 18 years old.
  • Be friendly, customer-service-oriented, and comfortable in a fast-paced work environment.
  • Have flexible availability, including weekends and holidays.
  • Have reliable transportation to work.
  • Be able to perform mathematical calculations to make change, complete shift reports, and account for products during vendor check-in.
  • Be able to learn new concepts, use technical materials, and consistently operate computers and other office productivity machinery.
  • Be willing and able to attend food safety training and obtain a Food Handler’s Card or equivalent certification.
  • Be physically able to move and position products in a cooler as cold as 30 degrees for up to one hour and in a freezer as cold as 0 degrees.
  • Be physically able to retrieve and position products and supplies from shelves, under counters, or inventory stacks weighing up to 50 pounds.
  • Be able to stand for up to nine hours per shift.
  • Be able to visually observe and inspect items and the work environment for job responsibilities and safety concerns.
  • Be willing and able to occasionally ascend and descend ladders to handle inventory or products.
  • Be able to perform assigned tasks accurately and with minimal supervision.
  • Be able to speak, read, write, and understand English to communicate accurately and effectively with customers, coworkers, and supervisors.
  • Meet company requirements, including successful pre-employment background check and drug test.
  • Have legal authorization to work in the United States.

Nice To Haves

  • High school diploma or equivalent.
  • Customer service, retail sales, or food service experience.

Responsibilities

  • Greet and thank customers courteously, provide fast and friendly service, conduct accurate and efficient transactions, and handle customer concerns promptly and courteously.
  • Perform merchandising activities, including pricing, implementing promotions and sales, suggestive selling, vendor check-in, and keeping merchandise stocked, clean, fronted, and faced, including cooler merchandise; maintain store cleanliness.
  • Communicate professionally and in a timely manner with customers, vendors, employees, and management about store operations.
  • Work as part of a team to serve customers efficiently while following applicable local, state, and federal regulations.
  • Use store technology, including point-of-sale systems, desktop and laptop computers, and handheld devices; perform calculations, make change, complete shift reports, and count products.
  • Help train new employees on company policies and procedures; perform loss-control functions involving cash handling, lottery transactions, food waste, employee purchases, and merchandise sales; remain alert and report concerns appropriately.
  • Prepare food according to guidelines, recipes, and job aids; inspect products for time and temperature, cleanliness, rotation, portioning, and pricing; use ovens, roller grills, fryers, and other kitchen tools to prepare and present food.
  • Sanitize and maintain equipment, dishes, and food-service areas; follow standards for quality, service, cleanliness, food safety, product display, and storage; clean the store when time allows.
  • Follow company and position-specific policies and procedures and perform other duties as assigned.

Benefits

  • Competitive wages.
  • Paid time off.
  • Opportunity for performance incentives.
  • Employee assistance program.
  • On-the-job training and opportunities for internal advancement and professional development.
  • Educational expense assistance for employees pursuing education aligned with their employment within the company.
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