Retail Store Associate

The Tie BarChicago, IL
Onsite

About The Position

The Sales Associate plays a key role in delivering an exceptional in-store experience. This position is responsible for providing world-class customer service, developing strong product knowledge, and supporting overall store performance. This is an ideal opportunity for someone who is personable, detail-oriented, and motivated to grow within a collaborative, community-driven retail environment.

Requirements

  • Strong communication and interpersonal skills
  • High attention to detail and organization
  • Self-starter with a proactive, positive attitude
  • Passion for menswear, styling, and customer experience
  • Availability to work weekends and flexible hours as needed
  • Ability to stand and walk for up to 8 hours per shift
  • Comfortable lifting up to 30 lbs and using ladders
  • Able to navigate stairs and carry merchandise as needed
  • Willingness to perform regular cleaning and maintenance tasks

Nice To Haves

  • Previous retail or sales experience preferred

Responsibilities

  • Deliver exceptional, personalized service to every customer
  • Provide expert guidance on fit, styling, and product features
  • Drive sales through thoughtful recommendations and relationship-building
  • Build and maintain a personal client base to encourage repeat business
  • Maintain a clean, organized, and well-merchandised store
  • Support inventory management and stockroom organization
  • Assist with visual merchandising and product replenishment
  • Help ensure operational efficiency across daily store functions
  • Partner with e-commerce customer service to ensure a seamless experience across channels
  • Handle returns, exchanges, and customer inquiries with professionalism and care
  • Coordinate alterations and repairs, ensuring timely follow-up with customers
  • Collaborate with team members to create a positive store culture
  • Uphold company values in every customer and team interaction

Benefits

  • Opportunity to grow within a dynamic retail environment
  • Collaborative and supportive team culture
  • Hands-on experience in styling, tailoring, and clienteling
  • Be part of a brand that values quality, service, and community
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