Samsung Sales Associate - Southgate Centre

OSL Retail Services Inc • Edmonton, AB

4d • Onsite

About The Position

Samsung and OSL have teamed up to operate the Samsung Experience Stores across Canada. Samsung is a global leader in technology, opening new possibilities for people everywhere. We’re looking for passionate, driven people who are excited about working for a premium brand such as Samsung. You’ll have the opportunity to become a world-leading expert in a cutting-edge industry. As a Samsung Sales Associate, you’re part tech guru and part sales ninja. You’re hungry to sell and all about awesome customer service. Of course, you’ll be asked to meet business objectives, and be a strong ambassador the Samsung Brand. You’re passionate and want to sharpen your skills and grow along with us in a fast, fun, high-energy work environment. Good thing you’re also an outgoing personality who plays well with others…we’re all about family. OSL is committed to an inclusive workplace that does not discriminate against race, nationality, religion, age, marital status, physical or mental disability, sexual orientation, gender, or gender identity. We believe in diversity and encourage any qualified individual to apply. As part of our recruitment process, we utilize artificial intelligence (AI)-based tools to assist with certain stages, including initial resume screening and skills-matching assessments. These tools are designed to help our hiring team identify candidates whose experience and qualifications align closely with the requirements of the role. Please note that all final hiring decisions are made by our recruitment and/or hiring manager team. If you have questions or concerns about this process, please feel free to contact us at [email protected].

Requirements

• Minimum 2 years of retail experience, ideally with luxury & experiential consumer brands.
• Will embody the Samsung brand in every interaction with customers and genuinely care about their individual needs.
• Must have high level of interpersonal, communication and presentation skills to work with others.
• Detail-oriented and results-focused individual with a proven ability to manage multiple priorities with a sense of urgency.
• Effective decision-maker and problem-solver with strong customer service orientation.
• Ability to drive sales and offer excellent service while achieving store standards.
• Flexible to work beyond traditional business hours, holidays, evenings and weekend periods, based on retail business needs as they arise.
• Successful completion of a criminal background check.

Nice To Haves

• Wireless sales experience a strong asset.

Responsibilities

• Generate and promote sales of wireless devices, tablets, wearables, home automation and televisions, accessories and services, while acting as a brand ambassador for Samsung.
• Demonstrate excellence in customer service and build relationships by maintaining advanced knowledge of all Samsung products and services and educating consumers on how to use Samsung products effectively.
• Uncover customer needs through skilled questions, perception, and empathy while enthusiastically enlightening them on the Samsung ecosystem.
• Guide customers with ease through their Samsung experience by being knowledgeable about store design.

Benefits

• Competitve base hourly rate plus industry-leading commission structure
• Exciting incentive programs
• Comprehensive health and dental plans
• Discounts on the newest wireless technology
• Great employee referral program
• Ongoing continuous training (online and in classroom) to support your personal and professional development
• Local, regional, and national career growth opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed