The North Face: Sales Associate - Twelve Oaks Mall
About The Position
The North Face is seeking a Sales Associate to join their team at Twelve Oaks Mall. As the face of the brand, the Sales Associate will bring energy, authenticity, and a customer-first mindset to every interaction. They will create memorable shopping experiences by engaging with customers, sharing product knowledge, and delivering exceptional service. This role is ideal for someone who thrives in a fast-paced retail environment, enjoys connecting with people, and is passionate about delivering best-in-class customer experience. The Sales Associate will also contribute to the store’s success through sales, visual merchandising, and operational excellence as part of a collaborative team.
Requirements
- 0–1 year of relevant experience.
- Ability to genuinely and comfortably engage with a diverse group of customers.
- Strong communication skills—both verbal and written.
- Ability to work collaboratively as part of a team and adapt to changing business needs.
- Willingness to learn and share product and brand knowledge.
- Attention to detail and strong organizational skills.
- Proficient computer skills including basic retail systems and applications.
- Ability to stand and move throughout the store for extended periods and perform physical tasks such as bending, reaching, squatting, climbing ladders, and lifting light to moderate weight, with or without reasonable accommodation.
Nice To Haves
- A High School Diploma or equivalent is preferred.
- Customer service experience preferred; retail experience is a plus.
Responsibilities
- Deliver a high level of personalized customer engagement through genuine interactions.
- Build sales by maintaining a consumer-centric mindset and modeling selling behaviors.
- Share relevant product, brand, and community knowledge to enhance the customer experience.
- Achieve individual and team sales goals by utilizing available resources and tools.
- Assist in visual merchandising, product replenishment, and maintaining brand presentation standards.
- Perform cashier duties and support loss prevention initiatives as needed.
- Maintain a clean, organized, and customer-ready store environment.
- Adhere to all company policies, procedures, and safety standards.
- Model inclusive behavior that respects diverse backgrounds and experiences.
Benefits
- Some benefits the company offers that this position can participate in will be provided upon hire.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
