About The Position

This position is for a Sales Associate at YVR Airport, perfect for individuals who prefer working night shifts. The role involves providing excellent customer service, handling transactions, and maintaining store appearance. It requires the ability to work in a fast-paced retail environment and adapt to changing priorities. Successful candidates must be able to pass various background checks and meet physical demands.

Requirements

  • Demonstrate selling experience in a fast paced, service-oriented retail setting
  • Demonstrated ability to Greet, Sell and Thank the customer
  • High school diploma or equivalency required.
  • Minimum one year of retail or customer service experience preferred.
  • Ability to work various shifts in a 7/365 team orientated environment.
  • Excellent customer service skills and an ability to communicate effectively using the English language.
  • Self-starter able to prioritize and handle various tasks simultaneously.
  • Ability to adapt to changing priorities and unexpected situations.
  • Proficiency required in reading, writing, and mathematics.
  • Ability to pass the Federal Criminal History Records Check, Paradies Background Check, and the applicable FAA requirements Department of Transportation requirements.
  • Canadian Criminal Records Check (CCRC) willingness to acquire.

Nice To Haves

  • Minimum one year of retail or customer service experience preferred.

Responsibilities

  • Put the customer first at all times.
  • Provide memorable, highly personalized customer service through needs analyses and product recommendations.
  • Offer customers promotional products and services.
  • Resolve customer service issues and escalate as required.
  • Create and maintain good working relationships with fellow associates.
  • Maintain store appearance with respect to visual merchandising, housekeeping and maintenance standards.
  • Efficiently and accurately conduct customer transactions on our POS.
  • Efficiently and accurately conduct receiving, cycle counts, product returns and transfer transactions, etc. on our handheld.
  • Efficiently and accurately complete any required process controls (paperwork, etc.).
  • Follow company policies and procedures and maintain a safe working environment.
  • Understands and complies with Cash Handling and Loss Prevention Standard Operating Procedures.

Benefits

  • Equal opportunity employer.
  • Commitment to diversity, inclusion, and accessibility.
  • Commitment to offering reasonable accommodation to job applicants with disabilities.
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