Sales Associate
About The Position
As a Sales Associate, you are at the heart of the Pet Care Center experience. You help pet parents find the right products and solutions for their pets while creating a welcoming, safe, and engaging environment. This role suits someone who enjoys helping others, learning about pet care, and working as part of a team in a fast-paced retail environment. The position is performed in a Pet Care Center retail environment and involves active engagement on the sales floor. Associates support animal health and safety, provide customer service and product guidance, process transactions, maintain merchandise and inventory, and help keep the store clean and organized. Flexible availability is needed to support operating hours, including evenings, weekends, and holidays.
Requirements
- Passion for animals and an interest in pet care.
- Strong communication and interpersonal skills.
- Ability to multitask and work in a fast-paced environment.
- Basic math skills and comfort handling cash and transactions.
- Strong attention to detail and reliability.
- Ability to safely lift and move merchandise, supplies, or animals weighing up to 50 pounds.
- Flexible availability to support Pet Care Center operating hours, including evenings, weekends, and holidays.
- Ability to work in proximity to animals and exposure to animal dander, odors, noises, and cleaning chemicals.
Nice To Haves
- Previous retail or customer service experience is preferred but not required.
Responsibilities
- Support the health, safety, and proper care of animals in accordance with Petco policies and standards.
- Share accurate product and pet care information to help customers make informed choices.
- Greet customers and provide friendly, helpful, courteous, knowledgeable, and solution-focused service.
- Assist customers in selecting products and services that meet their pets’ needs.
- Educate customers on products, services, and promotions, and support store sales and service goals.
- Create positive shopping experiences that build trust and customer loyalty.
- Collaborate with and support teammates.
- Maintain a clean, safe, welcoming, organized, and visually appealing sales floor.
- Process sales, returns, and exchanges accurately and efficiently, including cashiering and point-of-sale transactions.
- Stock shelves, replenish merchandise, and support inventory integrity and stock accuracy.
- Assist with store recovery, merchandising, promotional set-ups, and daily operational routines.
- Follow company policies, procedures, and safety standards.
- Perform additional tasks and responsibilities as assigned.
Benefits
- Purpose-driven work that makes a difference for pets and people.
- A welcoming, inclusive team environment.
- Opportunities to learn, grow, and explore career paths.
- A fun, fast-paced role where no two days are the same.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
