Sales Associate

Express•Littleton, CO

1d•Onsite

About The Position

PHOENIX Retail, LLC operates the Express and Bonobos brands. Express is a multichannel apparel brand focused on modern, confident, effortless style. The Sales Associate provides a great in-store shopping experience while helping with tasks such as stocking, cleaning, and folding merchandise. The role is based at the Park Meadows store. Applicants must be authorized to work full-time in the United States; PHOENIX does not sponsor work visas for this position.

Requirements

High school diploma or equivalent.
At least 6 months of relevant job experience; the posting lists 0–2 years of relevant experience.
Proficiency using technology, including iPads and registers.
Availability that meets defined criteria, including nights, weekends, and non-business hours.
Ability to meet the role’s physical requirements.
Strong customer service skills and ability to interact with customers.
Strong verbal and written communication skills, particularly with customers, the sales leadership team, and associates.
Demonstrated collaborative skills and ability to work well within a team.
Must be currently authorized to work full-time in the United States; visa sponsorship is not provided.

Nice To Haves

Previous retail experience preferred.

Responsibilities

Maintain a clean and organized sales floor, checkout, fitting room, and stock room so the store is safe and inviting to customers.
Follow company policies and procedures to help ensure the safety of associates and customers.
Assist with product launch changes according to company standard operating procedures.
Deliver all aspects of the customer experience model.
Process transactions quickly and accurately to reduce customer wait times.
Resolve customer service issues positively, determine a resolution or escalate as needed, and communicate issues and resolutions to Store Management.
Explain the benefits of credit and loyalty programs and encourage customer participation.
Perform other essential functions as directed by a supervisor.

Benefits

Medical and pharmacy coverage for full-time associates.
Dental and vision coverage for full-time associates.
401(k) and Roth 401(k) with Company match.
Merchandise discount.
Paid time off for full-time associates.
Parental leave for new mothers and fathers.
Part-time associates may obtain individual insurance coverage through LIG Solutions, including major medical, dental, vision, supplemental insurance, and life insurance.
Part-time associates may be eligible for paid sick leave and public health emergency leave.
Part-time associates may be eligible to participate in the 401(k) and Roth 401(k) with Company match.
Part-time associates may receive an Express merchandise discount, participate in the Learn & Earn incentive program, and choose voluntary benefits through YouDecide.