Sales Associate

Knitwell Group•Michigan City, IN

2d•Onsite

About The Position

Talbots is seeking a part-time Sales Associate to deliver a meaningful customer service experience, promote products, and build relationships with customers and the brand. The associate supports store business and the management team, uses fashion and product knowledge to style customers, and contributes to sales and service goals. The role involves working collaboratively in a fast-paced retail environment, completing operational projects, and maintaining flexible availability for business needs, including evenings, weekends, and holidays.

Requirements

Demonstrated selling competence, styling expertise, and a love of fashion.
Ability to create, build, and cultivate relationships.
Ambition and passion for achieving individual and team goals; ability to thrive in a team environment.
Excellent verbal communication skills and a high level of integrity.
Technological competency to navigate a computer, iPad, and handheld system.
Strong organizational skills and ability to multitask in a fast-paced, changing environment.
Ability to work cooperatively in a diverse work environment.
Comfort with climbing ladders, moving around regularly, and standing for extended periods.
Ability to bend, reach, and stretch for products, and to lift, carry, and move at least 40 pounds.
Open availability for 15 to 20 hours per week, with flexibility for evenings, weekends, and holidays based on business needs.

Responsibilities

Provide exceptional, meaningful customer service that promotes products and builds brand relationships.
Assist the management team in building store business.
Use service enhancers, including active use of Concierge, to build strong relationships.
Serve multiple customers at a time, multitask, and handle projects simultaneously.
Stay aware of fashion trends and learn about new arrivals, including product fit, color, and fashion details.
Use product knowledge and fashion expertise to create outfits and suggest items that meet customer needs.
Participate in learning opportunities and accept direction, coaching, and feedback to maximize performance.
Achieve sales and service metrics, including clienteling and outreach, appointment setting, and Talbots Classic Awards.
Complete assigned projects and operational work, including filling orders, replenishment, and recovery.