Sales Associate

Raymour & Flanigan Furniture and Mattresses•Wyomissing, PA

4d•$65,000 - $100,000

About The Position

At Raymour & Flanigan, the role is grounded in a commitment to taking care of employees so they can take care of customers. As a Sales Consultant, you help customers find furniture for their homes through consultative selling, attentive engagement, and needs assessment. You create personalized buying experiences that support customer satisfaction and sales conversion. You build your business by developing relationships with new and existing customers and contributing to prospecting, lead generation, and ongoing relationship management. You identify appropriate opportunities to upsell and cross-sell while enhancing the customer experience. Success requires building trust, providing strong service, and consistently meeting goals in a fast-paced, team-oriented environment. The company provides paid training, career growth and advancement opportunities, and a supportive team-focused culture. Raymour & Flanigan supports a drug- and smoke-free work environment and is committed to an inclusive, discrimination-free workplace. U.S. work authorization is required; visa sponsorship is unavailable, now or in the future.

Requirements

Passion for customer service and creating a great customer experience.
Strong listening skills and a naturally consultative approach.
Experience connecting with customers through retail, hospitality, service, sales, or another people-focused environment.
Confidence guiding customer decisions, closing sales, navigating conversations, and respectfully overcoming objections.
Interest or experience in building customer relationships that drive repeat business.
Comfort working toward sales quotas, KPIs, or other performance metrics.
Flexibility to work a retail schedule that includes evenings, weekends, and holidays.
Comfort with technology and learning new tools.
Authorization to work in the United States without visa sponsorship now or in the future.

Nice To Haves

Sales experience; sales experience is not required.
Experience in hospitality, restaurants, retail, customer service, teaching, or other people-focused roles.

Responsibilities

Help customers find appropriate furniture for their homes through consultative selling, customer engagement, and needs assessment.
Create personalized buying experiences that build customer satisfaction and support sales conversion.
Build relationships with new and existing customers.
Contribute to client prospecting, lead generation, and ongoing relationship management.
Identify opportunities for upselling and cross-selling in ways that enhance the customer experience.
Build trust, deliver strong customer service, and consistently meet goals in a fast-paced, team-oriented environment.