Trussville - Pinnacle Career Fair!! July 9th & 10th 11AM-3PM

Belk•Trussville, AL

3d•Onsite

About The Position

A Belk Sales Associate provides outstanding customer service to each and every customer, displays a passion for retail and fashion, adapts to change efficiently, continually seeks to learn about Belk’s merchandise, has an awareness of industry technology, and displays the ability to use technology to enhance core selling skills. We set trends through our merchandise and, more importantly, through the way we work. At Belk you will find a positive, inclusive, vibrant and fast-paced environment where you have access to all the tools and resources necessary to be effective in your job. Furthermore, we know access to senior leadership is critical to making company-wide initiatives a reality and getting great ideas to the forefront of our business. Time and time again, our associates are grateful for the opportunities they have to meet with Belk´s senior most leaders. Diversity is about embracing our differences and realizing they are what makes us stronger. We believe in an inclusive environment where everyone feels valued, respected, and welcomed to bring their whole selves to work or to shop. We are on a mission to break down inequality and leverage our influence to make a position impact against racism every day. Above all else, here you’ll find opportunities to make huge impact. It's the result of dynamic initiatives, financial and structural support, and strong investments in the areas that are taking Belk to new heights.

Requirements

No education requirement.
Experience in retail preferred
Excellent communication skills.
Ability to use and learn industry technology preferred.

Responsibilities

Proactively greeting and engaging customers warmly and with a smile.
Supporting the store to meet or exceed its customer service goals.
Handling each customer transaction in a professional and friendly manner.
Thanking each customer by name following a purchase.
Offering assistance to the customer proactively and without prompt.
Using suggestive selling techniques with all customers.
Meeting or exceeding solicitation goal for Belk credit Rewards program.
Meeting or exceeding Clienteling goals, where applicable.
Understanding Store Assortment (for assigned department), in addition to inventory available at other stores and on belk.com.
Using Mobile Devices to complete a sale (where applicable).
Using Digital Computer-based Point-of-Sale and other digital technology to enhance the customer shopping experience.
Using the Belk App and informing customers about the Belk App to enhance their shopping experience.
Using the Belk website to look up merchandise and complete in-store orders for customers
Meeting or exceeding personal sales per hour goals.
Increasing units sold per transaction by recommending products to customers.
Identifying and reducing shrinkage in area.
Working professionally and pleasantly with co-workers, customers, and managers to accomplish defined tasks.
Maintaining Belk professional dress standards and appearance.
Maintaining floor and stock areas consistent with store standards.
Supporting the Operations Team to ensure new merchandise is unpacked and displayed in a timely manner and stored in a place that does not obstruct customer access to the department.
Following the ROCC the Dock process.
Ensuring timely set-up including signage for promotional events.
Following procedures for all systems including counts, markdowns, re-tickets and inventory control.
Complying with store policies including, but not limited to those concerning attendance and tardiness.
Accepting additional duties or sharing responsibilities during busy times and/or as requested by Sales Team Manager.
Assisting Operations teams with all non-sell duties as assigned by Sales Team Manager.