Seasonal Sales Associate

Pacsun Careers•Grand Rapids, MI
•Onsite

About The Position

The Sales Associate generates sales by demonstrating passion for products, brands, fashion, and trends, while providing every customer with an exceptional experience. The role executes initiatives and tasks assigned by the leadership team and contributes positively to the store team. It is a part-time position requiring availability for 20–40 hours per week, with flexibility to work weekends, nights, and peak holiday periods.

Requirements

  • Passion for products, brands, fashion, and trends.
  • Effective written, verbal, and presentation skills.
  • Strong communication skills.
  • Excellent time management skills.
  • Proficiency in math and strong computer skills.
  • Ability to work 20–40 hours per week and flexibly work weekends, nights, and peak holiday periods.
  • Ability to frequently lift and/or move up to 20 pounds and occasionally lift and/or move up to 35 pounds.
  • Ability to sit or stand for long periods, climb ladders as needed, and maneuver around sales floor, stockroom, and office areas.
  • Ability to talk or hear regularly and frequently sit, stand, walk, handle or feel objects, reach, twist, or squat.
  • Close and distance vision, depth perception, and ability to adjust focus.
  • Ability to work in an open environment with fluctuating temperatures and standard lighting.

Nice To Haves

  • High school diploma or equivalent preferred.

Responsibilities

  • Deliver an engaging, positive, and authentic customer experience.
  • Focus on full-price selling while remaining aware of product value and promotions.
  • Handle customer situations in accordance with policies and procedures, attempt to resolve issues, and partner with leadership on escalated matters.
  • Complete assigned tasks in a timely and efficient manner.
  • Execute visual directives and maintain company visual standards.
  • Support organization and cleanliness and promote a safe working and shopping environment.
  • Comply with company policies, the Code of Business Conduct, the Employee Policy Guide, the Safety Program, and Loss Prevention policies; report violations to leadership or through the Silent Witness Hotline.
  • Share customer feedback with leadership to improve the customer experience.
  • Participate in company and store contests and events.
  • Stay current on financial goals and priorities and support leadership in achieving sales and operational goals.
  • Support and execute digital sales strategies, including ship from store and BOPIS.
  • Reflect the PacSun brand through passion for products, brands, fashion, and trends.
  • Contribute to a positive working environment by exhibiting core value behaviors.
  • Maintain the company's fashion image by following Employee Appearance Guidelines.
  • Show willingness, aptitude, and initiative to learn about products, brands, fashion, and trends.
  • Work to improve individual performance as a productive team member.
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