Sales Associate - Worcester

Morgan Memorial Goodwill Industries • Worcester, MA

11d • Onsite

About The Position

This position is responsible for providing high-quality service to customers through efficient sales and effective merchandising in a pleasant and clean retail environment. The Sales Associate processes customer sales quickly and accurately on the cash register, handling cash transactions, customer checks, charges, and store credits, while accurately balancing the register drawer. They provide excellent customer service by being knowledgeable about inventory, sale information, store policies, and procedures. Additionally, the role involves keeping merchandise neat and organized, assessing merchandise for pricing recommendations, and maintaining an orderly store appearance through cleaning tasks. Loss prevention is a key aspect, involving monitoring dressing rooms and observing customers. The Sales Associate also answers the store telephone and may perform other duties as assigned.

Requirements

• High School graduate/GED or equivalent work experience preferred
• Previous retail experience preferred.
• Must be able to speak and understand English.
• Ability to work with a diverse staff, customer base, and individuals with disabilities is essential.
• Ability to determine when to direct a problem situation to a supervisor required.
• Satisfactory results of all required background checks.

Responsibilities

• Processes customer sales quickly and accurately on the cash register.
• Processes cash transactions and customer checks, charges and store credits, and accurately balances register drawer.
• Provides customer service by knowing inventory, sale information, store policies and procedures, and other related information.
• Keeps merchandise neat and organized by appropriately distributing stock and pulling stock when necessary.
• Assesses merchandise and makes pricing recommendations to the Store Manager or Assistant Store Manager.
• Maintains an orderly store appearance by vacuuming, sweeping, dusting, washing mirrors, doors and windows, and keeping register area clean.
• Ensures loss prevention by monitoring dressing rooms and observing customers.
• Answers the store telephone.
• May perform other duties as assigned.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED