Sales Associate – Optical - Part Time

National Vision•Holland, OH

About The Position

America's Best, part of National Vision, is seeking a part-time Sales Associate to provide an exceptional customer experience while supporting store operations and sales goals. The role includes helping customers choose eyewear suited to their lifestyle, prescription, and budget; dispensing eyeglasses and contact lenses and providing lens training where permitted by state law; and educating customers about eyewear and contact lens care. The associate also maintains customer and patient records, communicates order status, answers incoming calls, keeps the store clean and organized and merchandise displayed to brand standards, and supports inventory control and loss prevention. Duties and work practices may vary according to state licensing or credential requirements.

Requirements

  • High school diploma or equivalent required.
  • Ability to multitask and handle a fast-paced work environment.

Nice To Haves

  • At least one year of retail or customer service experience preferred.

Responsibilities

  • Provide excellent customer service while supporting store sales goals.
  • Help customers select eyewear based on lifestyle, prescription, and budget.
  • Dispense eyeglasses and contact lenses and provide lens training as permitted by state law.
  • Educate customers on eyewear and contact lens care.
  • Maintain accurate customer and patient records.
  • Communicate order status and answer incoming phone calls.
  • Keep the store clean and organized, and maintain visual merchandising to brand standards.
  • Support inventory control and loss prevention procedures.
  • Perform other duties as assigned.

Benefits

  • 401(k) retirement savings with company match
  • Stock purchase plan
  • Paid sick time
  • Parental leave
  • Employee eyewear discount
  • College scholarship program
  • Training programs
  • Access to educational courses
  • Career advancement and internal promotion opportunities
  • Competitive pay
  • Bonus opportunities
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