Sales Associate
About The Position
As a Sales Associate, you are the heart of the in-store experience. You will bring energy, product knowledge, and personalized service to every customer interaction. You will greet every customer warmly and create a fun, welcoming shopping experience, ask the right questions to understand customer needs and recommend personalized product solutions, share your knowledge of current promotions, trending products, and new arrivals, support smooth checkout experiences using our POS system and Loyalty Rewards Program, build genuine customer relationships to encourage repeat visits and brand loyalty, support inventory management including receiving, unpacking, stocking, and organization, ensure products are correctly labeled, priced, and beautifully displayed according to store standards, assist with stock counts and help resolve inventory discrepancies, maintain a clean, safe, and well-organized store environment, assist with store opening, setup, and daily operational tasks, and perform additional responsibilities as needed in a fast-paced retail environment.
Requirements
- Previous retail, sales, or customer service experience is an asset
- Passion for Asian beauty, skincare, and lifestyle trends (K-beauty, J-beauty, and more!)
- Strong communication skills with a friendly, energetic personality
- Detail-oriented, organized, and adaptable in a fast-paced environment
- Team player with strong problem-solving abilities
- Comfortable handling basic cash and inventory math
- Ability to lift up to 30 lbs and remain active throughout shifts
- Comfortable using ladders/step stools for stocking and merchandising
- Ability to work in a dynamic retail environment (lighting, noise, temperature variations)
Responsibilities
- Greet every customer warmly and create a fun, welcoming shopping experience
- Ask the right questions to understand customer needs and recommend personalized product solutions
- Share your knowledge of current promotions, trending products, and new arrivals
- Support smooth checkout experiences using our POS system and Loyalty Rewards Program
- Build genuine customer relationships to encourage repeat visits and brand loyalty
- Support inventory management including receiving, unpacking, stocking, and organization
- Ensure products are correctly labeled, priced, and beautifully displayed according to store standards
- Assist with stock counts and help resolve inventory discrepancies
- Maintain a clean, safe, and well-organized store environment
- Assist with store opening, setup, and daily operational tasks
- Perform additional responsibilities as needed in a fast-paced retail environment
Benefits
- Paid training
- Employee discounts on all your favourite products
- Strong opportunities for growth within a rapidly expanding company
- A fun, youthful, and beauty-driven team culture
- The chance to learn and utilize your love of makeup every single day
- Exposure to the latest Asian beauty, skincare, K-pop & J-pop inspired trends
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
