Sales Associate

Gardant•New Whiteland, IN

1d•Onsite

About The Position

Under the direction of the Marketing Director, the Sales Associate plans and coordinates special marketing events, conducts community tours for prospective residents, families, and visitors, and assists in developing leads through various marketing and advertising methods. This role involves consistent follow-up with leads, participation in the resident pre-screening and admission process, and the development and maintenance of marketing materials. The Sales Associate also maintains documentation for sales efforts and provides ongoing sales reports to the Marketing Director. A key aspect of the role is responding to customer needs in a friendly and professional manner, focusing on creating positive experiences, and engaging in continuous learning and development opportunities. Compliance with confidentiality and privacy regulations is also required.

Requirements

High school graduate or GED equivalent required
Valid driver’s license with driving record in good standing per insurance vendor
Sales, marketing, or community outreach experience required
Demonstrates exceptional communication and interpersonal skills

Nice To Haves

Assisted/Supportive Living experience preferred

Responsibilities

Plans and coordinates special marketing events
Conducts community tours for prospective residents, families and visitors
Assists in developing leads, utilizing all appropriate marketing and advertising methods
Conducts consistent follow-up of all leads, including but not limited to phone calls, letters and personal visits
Participates as requested in completing resident pre-screening and admission process
Develops and maintains various marketing materials and resources
Maintains documentation forms for leads, follow-up activities, sales efforts and marketing
Provides Marketing Director with ongoing sales reports
Respond to customers’ needs and questions in a friendly, professional manner and with a focus on creating positive, memorable experiences
Engage in continuous learning and development opportunities through attendance and participation in in-service, educational seminars, daily stand-up meeting, staff meetings and other learning experiences
Comply with all rules and regulations regarding confidentiality and privacy of team members and resident information