Sales Associate Part Time - Marlborough Mall

Wow! Mobile Boutique•Calgary, AB

3d•Onsite

About The Position

Our team at WOW! mobile boutique is passionate about providing the best-in-class wireless retail experience - focusing on excellence in every aspect of our business. We focus on a personalized customer experience, providing solutions from Canada’s top wireless carriers, TELUS, Rogers, Koodo, Fido and Chatr. Our exceptional line-up of wireless carriers, latest devices and a wide-array of accessories means we can offer an unbiased solution as unique as our customers. Our team makes an impact every day by offering quality advice to customers across Canada – making WOW! mobile boutique Canada’s premiere wireless retailer.

Requirements

To initiate conversations with mall traffic
To change and adapt in a fast-paced environment
Be your genuine self
Approach each customer in a unique and personalized way
Invested in personal and professional growth and development
Open to feedback and coaching
Customer-facing experience in retail or hospitality using a point-of-sale system
Available to work during mall hours including evenings and weekends

Nice To Haves

Wireless retail experience or commission sales experience is an asset

Responsibilities

Actively engage mall shoppers and follow each step of our sales process.
Consistently network, creating and maintaining a list of prospective clients using our CRM tool
Generate hype and awareness within a mall environment by being an ambassador for WOW! and the brands we represent
Deliver on our brand promise by offering personalized, unbiased, advice.
Consistently achieve all key business metrics
Offer a best-in-class customer experience
Participate in documented coaching conversations
Responsible for inventory management receiving, signing, and securing inventory
Follow merchandising and daily store cleanliness standards
Complete daily operations tasks, such as opening & closing the kiosk
Complete all required training modules and tasks
Stay current on promotions, products, services and policies
Follow our policies and procedures and maintain a high level of integrity
Managing cash, point of sale and inventory systems
Available to work during mall hours (evenings and weekends) based on operational needs
Manage multiple priorities with a demonstrated sense of urgency
Ability to easily adapt to change in a fast-paced environment