Sales Associate

GEORGICA PINE CLOTHIERS•Hanover, NH

About The Position

J.McLaughlin is seeking a highly motivated, results-driven Sales Associate for a retail store. The role is suited to someone passionate about classic American Sportswear who can achieve sales goals while upholding the company’s ideals and standards. Sales Associates act as brand ambassadors and provide personalized service, build relationships with new and existing customers, and create a distinctive shopping experience. They also support store operations, merchandising, events, and store standards, and may perform key holder duties when management is absent.

Requirements

High school diploma or GED required.
Team player with strong communication and interpersonal skills.
Proven track record of achieving sales goals and accountability for results.
Positive, self-motivated approach to serving every customer.
Consistently demonstrate accountability, reliability, and professionalism.
High energy and results-driven approach.
Adapt positively to change and demonstrate strong problem-solving skills.
Ability to multitask while keeping the customer the top priority.
Ability to work various shifts, including weekends and holidays.
Comfortable standing for long periods.
Ability to lift up to 30 pounds.

Nice To Haves

Previous retail or customer service experience preferred.

Responsibilities

Act as a brand ambassador by embracing company culture and developing strong relationships with clients and communities.
Provide exemplary client service and foster a friendly, customer-centric retail environment that encourages loyalty.
Drive sales through product knowledge and appropriate recommendations.
Use clienteling tools and outreach to inform customers about events and new products.
Support the store manager with daily operations and assigned areas of responsibility.
Help maintain a client- and team-focused culture of kindness.
Stay informed about merchandise, pricing, and promotions and communicate details to clients.
Use selling techniques to address objections and close sales.
Understand sales plans and key metrics and how they contribute to store success.
Participate in store events and trunk shows and build the store’s local reputation.
Use the POS system effectively to collect accurate information and serve customers.
Plan and prioritize daily tasks with customers as the top priority.
Assist with sales-floor merchandising and replenishment while following visual standards.
Answer customer questions and resolve issues in a timely manner.
Communicate effectively with customers, supervisors, peers, and other store teams.
Share best practices, ideas, and information with peers and build productive relationships.
Assist in carrying out direction from Retail Operations and the Corporate Office.
Maintain clean, organized sales-floor, stock-room, and common areas.
Follow company policies, procedures, and professionalism standards.
Assist with opening and closing procedures and perform key holder duties when management is absent.
Lead by example and maintain the highest level of integrity.