Seasonal Sales Associate

Pacsun Careers•New York, NY

14h•Onsite

About The Position

The Sales Associate generates sales by demonstrating passion for products, brands, fashion, and trends. The role also executes tasks and initiatives assigned by the leadership team and contributes as a positive member of the store team while consistently providing an exceptional customer experience. This is a part-time position requiring availability for 20–40 hours per week, including weekends, nights, and peak holiday periods. The associate delivers authentic customer service, supports sales and operational goals, follows company and loss-prevention policies, and maintains store visual, organization, and cleanliness standards. The role involves working throughout the sales floor, stockroom, and office areas, and performing the physical activities described in the posting. Duties may change, and reasonable accommodations may be made for qualified individuals with disabilities.

Requirements

Passion for products, brands, fashion, and trends.
Effective written, verbal, and presentation skills.
Strong communication skills.
Excellent time-management skills.
Proficiency in math and strong computer skills.
Ability to work 20–40 hours per week and flexibly work weekends, nights, and peak holiday periods.
Frequently lift and/or move up to 20 pounds and occasionally lift and/or move up to 35 pounds.
Frequently sit or stand for long periods and climb ladders as needed.
Ability to maneuver around sales floor, stockroom, and office areas.
Required vision abilities include close vision, distance vision, depth perception, and ability to adjust focus.
Ability to work in an open environment with fluctuating temperatures and standard lighting.

Responsibilities

Deliver an engaging, positive, and authentic experience to all customers.
Focus on full-price selling while maintaining awareness of product value and promotions.
Handle customer situations according to policy, attempt to resolve issues, and involve leadership with escalated issues.
Complete assigned tasks in a timely and efficient manner.
Execute visual directives and maintain company visual standards as directed by management.
Maintain organization and cleanliness and promote a safe shopping and working environment.
Comply with company policies, the Code of Business Conduct, the Employee Policy Guide, and the Safety Program.
Follow Loss Prevention policies and report violations to leadership or through the Silent Witness Hotline.
Share customer feedback with leadership to improve the customer experience.
Participate in company and store contests and events and stay current on financial goals and priorities.
Support the leadership team in achieving sales and operational goals.
Support and execute digital sales strategies, including ship-from-store and BOPIS.
Represent the PacSun brand through enthusiasm for products, brands, fashion, and trends.
Contribute to a positive working environment by demonstrating core value behaviors.
Adhere to Employee Appearance Guidelines.
Learn about products, brands, fashion, and trends, and work to improve individual performance as a productive team member.