Urban Outfitters Seasonal Sales Associate

Urban Outfitters•Richmond, VA

1d•$14•Onsite

About The Position

A Seasonal Sales Associate contributes to driving sales through providing a genuine experience to each customer. This role involves acting as a brand representative, initiating conversations, sharing product knowledge, and utilizing technology to provide a seamless, omni-channel shopping experience. The associate will also contribute to the store by being positive, respectful, and helpful, collaborating with peers and leadership, and demonstrating a willingness to learn and adapt. Maintaining visual and operational standards, supporting the shipment process, and adhering to safety standards, inventory accuracy, and company policies are also key responsibilities.

Requirements

Passion for UO brand
Experience in customer service
Experience being a team player
Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays

Responsibilities

Acts as a brand representative reflective of the company values
Initiates conversation, shares advice and product knowledge to interact with the customer in a personalized way
Utilizes technology to be well-informed on company priorities and promotions in-store and online; delivers a seamless, omni channel shopping experience through utilization of the tools available to service the customer (i.e. MPOS, POS, In-Store & Curbside Pick Up)
Contributes to the store by being positive, respectful, and helpful to others
Collaborates with peers and leadership, sharing ideas and jumping in to support the needs of the team
Exhibits a willingness to learn and adapt; is flexible to change and open to try new ways of doing things
Maintains Urban Outfitters’ visual and operational standards while keeping the focus on the customer
Supports the shipment process to gain awareness of product including what’s new and what’s already on the floor; contributes to completion of omni order fulfillment processes
Adheres to store’s safety standards, inventory accuracy, reduction of product loss, and upholds all company policy and procedures to support the profitability of the store