Sales Associate

EssilorLuxottica Group • Pineville, NC

4d

About The Position

The Sales Associate ensures that every patient and customer receives a high-quality eye care and eyewear experience, helping establish LensCrafters as the premier destination for vision needs in the community. The role combines customer service and sales with assistance in selecting eyewear and vision solutions. The associate uses optical prescriptions and measurements to help customers choose lenses and frames, and works with an Optician when needed. The associate also contributes to a welcoming, inclusive store environment and maintains attractive, clean, and organized displays and inventory.

Requirements

• High school diploma or GED.
• At least 1 year of retail or customer service experience.
• Familiarity with point-of-sale systems, computers, and calculators, as well as basic phone and math skills.
• Ability to embrace new technology and change while maintaining a high level of accuracy.
• Ability to sell using sales skills, take accountability for sales results, and work toward goals.
• Strong oral and written communication skills.
• Self-motivated, with demonstrated ability to multitask and respond flexibly in a quickly changing environment.

Responsibilities

• Consistently meet sales plans and company objectives by cultivating existing customer relationships and building new ones.
• Use optical prescriptions to recommend specific lenses and lens coatings.
• Assist patients in selecting frames and coordinate frames with optical measurements to help customers choose vision solutions.
• Take measurements with appropriate optical tools and consult with an Optician as needed.
• Contribute to a positive store environment and foster professional relationships with peers, management, doctors, and support staff.
• Maintain the store’s appearance and keep displays and inventory clean, attractive, and organized.
• Promote an inclusive culture by treating customers and colleagues with respect.

Benefits

• Benefits may include health care, retirement savings, paid time off/vacation, and employee discounts.
• A competitive bonus and/or commission plan may be offered.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED