Sales Associate

KidStrong Stone Ridge•Gainesville, VA

4d•Hybrid

About The Position

KidStrong is a private child development training center focused on brain, physical & character development for ages walking through 11 years old. KidStrong offers a science-based curriculum that is parent-focused and taught by professionals. KidStrong Stone Ridge is rapidly growing and we're looking for a talented, enthusiastic professional who is passionate, energetic, and excited to engage with parents and kids and make an impact on their lives. We have an immediate need for a high-energy, hyper-organized, passionate Sales Associate to join our Gainsville location. As a Sales Associate, you will be one of the early team members during the pre-sales period. This critical position must have a solid understanding of sales and a passion to close the sale successfully and have a strong understanding of the value KidStrong program brings. This person must pose a high caliber approach to organization and be a self-motivator that is hungry to meet and beat goals. We will also include a bonus for each member that signs up!

Requirements

Prior experience in outbound phone sales is strongly preferred
Strong sales mentality and comfortability with sales efforts
Must have the ability to work a flexible schedule
Be promotional-oriented and have the ability to schedule trials with a thorough vetting process.
Excellent verbal and written communication skills.
Entrepreneurial spirit with an open, participative leadership style and drive for excellence.
Strong work ethic, integrity, and professional demeanor.
Practical work experience using CRM system
Outbound phone sales experience: 1+ years
Customer Service: 2 years

Nice To Haves

Fitness, retail, and/or hospitality industry experience preferred.

Responsibilities

Generate excitement and awareness for the upcoming KidStrong center opening.
Respond quickly to all new leads received through phone, text, email, social media, and online inquiries.
Contact prospective families and explain the KidStrong program, membership options, presale pricing, and founding-member benefits.
Follow up consistently with leads until they enroll, decline, or request no further contact.
Meet or exceed daily, weekly, and monthly presale membership goals.
Convert inquiries into Founding Members before the center opens.
Conduct outbound calls, texts, and emails to prospective members from the lead database.
Keep lead statuses, follow-up dates, appointments, and enrollment information up to date.
Clearly communicate the value of KidStrong rather than relying solely on discounts or promotions to close memberships.
Handle common membership questions and objections professionally and confidently.
Create urgency around limited presale pricing, founding-member opportunities, and available class spots without using misleading sales tactics.
Process memberships, deposits, and required enrollment information accurately.
Follow KidStrong sales scripts, processes, pricing guidelines, and brand standards.
Maintain a high level of professionalism, enthusiasm, energy, and positivity when representing KidStrong.
Work closely with the General Manager and leadership team to track presale progress and identify opportunities to improve conversion.
Maintain knowledge of KidStrong programming, age groups, class structure, schedules, policies, pricing, promotions, and frequently asked questions.