Sales Associate
Casa de Montecristo•New York, NY
•Onsite
About The Position
The Sales Associate is responsible for cultivating strong guest relationships and delivering operational excellence as part of a team that achieves high standards of results. Casa de Montecristo gives the adult cigar consumer the premier cigar experience, featuring large selections of premium cigars, modern lounges, walk-in humidors and full bars across the multiple locations in the United States.
Requirements
- Previous experience in a retail, hospitality or other service-centric environment.
- POS and/or computer skills needed
- Ability to work a flexible schedule (night, weekends, holidays)
- Exceptional interpersonal skills
- Hands on team player with a strong work-ethic
- Passionate and persistent about a delivering a stellar guest experience.
- A track record of meeting challenging sales and operational goals
- Demonstrated flexibility and emotional intelligence to adapt to a frequently changing business conditions with energy and accountability.
Nice To Haves
- Cigar knowledge a plus
Responsibilities
- Provide a world-class guest experience in the humidor and smoking lounges through exemplary service and selling skills.
- Serves as a Casa de Montecristo brand ambassador.
- Build relationships with customers.
- Proactively and effectively communicate product features and benefits, as well as promotional information.
- Demonstrate a tenacious drive for results.
- Accountable for becoming a trusted, successful tobacconist and consistently work as part of a team to exceed sales and KPI goals.
- Develop and maintain strong knowledge of Casa de Montecristo products.
- Assists in the complete operations of the store.
- Performs all functions to effectively execute corporate initiatives in a timely, efficient and resource-wise manner.
- Follows all Casa de Montecristo policies and standard operating procedures (SOPs), as well as state and local regulations.
- Maintains visual and cleanliness standards to support the brand image.
- Ensures a comfortable, responsible and safe environment.
- Other duties as assigned
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
