Sales Associate – Optical - Part Time

National Vision•Springfield, PA

About The Position

As a Sales Associate, you’ll help deliver an exceptional customer experience while supporting store operations and sales goals. You’ll assist customers in selecting eyewear that fits their lifestyle, prescription, and budget; dispense eyeglasses and contact lenses and provide lens training as permitted by state law; and educate customers on eyewear and contact lens care. You’ll also maintain customer and patient records, communicate order status, answer incoming calls, maintain the store’s cleanliness and visual merchandising, and support inventory control and loss prevention. Additional duties may be assigned. In some locations, state laws require specific duties to be performed by individuals with certain licenses or credentials, so duties and work practices may vary.

Requirements

High school diploma or equivalent required.
Skilled at multitasking and handling a fast-paced work environment.

Nice To Haves

At least 1 year of retail or customer service experience preferred.

Responsibilities

Provide excellent customer service while supporting store sales goals.
Help customers select eyewear based on lifestyle, prescription, and budget.
Dispense eyeglasses and contact lenses and provide lens training, as permitted by state law.
Educate customers on eyewear and contact lens care.
Maintain accurate customer and patient records.
Communicate order status and answer incoming phone calls.
Keep the store clean, organized, and visually merchandised to brand standards.
Support inventory control and loss prevention procedures.
Perform other duties as assigned.