Sales Associate - Falls Church

FGG Spas•Arlington, VA

4d•Onsite

About The Position

Hand & Stone Falls Church is seeking sales professionals to join our team. The ideal candidate is a responsible, driven individual with excellent communication skills, a positive attitude, and a winning personality. Candidates should have a demonstrated history of providing exceptional customer service in prior roles. Our goal is to make each visit the best hour of the month for our guests and valued members. Sales Associates play a crucial part in achieving this goal by forging genuine connections with clients, co-workers, and communities, ensuring each service is memorable and exceptional. This role involves more than just answering phones; it includes promoting sales, managing memberships, and providing an excellent customer experience.

Requirements

Responsible, driven individual with excellent communication skills
Positive attitude and winning personality
Demonstrated history of providing exceptional customer service in prior roles

Nice To Haves

Flexible availability is preferred

Responsibilities

Meet membership sales goals
Successfully achieve all performance-based goals set by spa leadership and the company on a consistent basis, including Membership Conversion, Booking Efficiency, Call Conversion, and Gift Card Sales
Maintain a detailed knowledge of the service menu and educate clients on the benefits of specific services and enhancements
Provide an excellent customer experience by answering phone calls, setting appointments, greeting clients, and managing membership sales
Promote sales, promotions, and events
Uphold spa cleanliness standards
Perform various other duties as assigned