Sales Associate - Allentown

Hand & Stone - 750 N. Krocks Road - Allentown PA•Upper Macungie Township, PA

10d•$12 - $15•Onsite

About The Position

Hand & Stone Allentown is seeking sales professionals to join their team. The ideal candidate will be responsible, driven, possess excellent communication skills, a positive attitude, and a winning personality, with a demonstrated history of providing exceptional customer service. The goal is to make each visit the best hour of the month for guests and members, and Sales Associates are crucial in achieving this by forging genuine connections with clients, co-workers, and communities to ensure memorable and exceptional services. FGG Spa, LLC, a growth-focused franchisee of Hand & Stone Massage and Facial Spa, emphasizes a supportive and nurturing work environment where growth and well-being are priorities, offering regular sales coaching, training, and opportunities for career advancement into spa leadership.

Requirements

Responsible, driven individual
Excellent communication skills
Positive attitude
Winning personality
Demonstrated history of providing exceptional customer service in prior roles
Flexible availability is preferred

Responsibilities

Meet membership sales goals
Successfully achieve all performance-based goals set by spa leadership and the company on a consistent basis. These goals include, but are not limited to: Membership Conversion, Booking Efficiency, Call Conversion, and Gift Card Sales
Maintain a detailed knowledge of our service menu and work to educate clients on the benefits of specific services and enhancements
Provide an excellent customer experience to all clients through the answering of phone calls, setting appointments, greeting clients and membership sales and management
Passionately promote sales, promotions, and events
Uphold spa cleanliness standards
Perform various other duties as assigned