Sales Associate
About The Position
Petco is a company dedicated to helping pets live their best lives, operating under core values of "Pet First," "Foster the Fun," and "Let’s Go! Own & Commit." With over 60 years of experience, Petco provides everything pets need, from meals and toys to expert support. The company is comprised of over 29,000 team members across more than 1,500 Petco stores in the U.S., Mexico, and Puerto Rico, along with 250+ Vetco Total Care hospitals, preventive care clinics, and distribution centers. Petco Love, founded in 1999, supports animal welfare groups and has facilitated approximately 7 million animal adoptions. As a Sales Associate, you are central to the Pet Care Center experience, assisting pet parents in finding suitable products and solutions while fostering a welcoming, safe, and engaging environment. This role is suited for individuals who enjoy helping others, are interested in pet care, and thrive in a fast-paced, purpose-driven retail team setting.
Requirements
- Passion for animals and interest in pet care
- Strong communication and interpersonal skills
- Ability to multitask and work in a fast-paced environment
- Basic math skills and comfort handling cash and transactions
- Strong attention to detail and reliability
Nice To Haves
- Previous retail or customer service experience
Responsibilities
- Support the health, safety, and proper care of all animals in accordance with Petco policies and standards
- Share accurate product and pet care information to help customers make informed choices
- Help maintain a clean, safe, and welcoming environment for pets, customers, and partners
- Greet customers and deliver friendly, helpful, and solution-focused service
- Create positive shopping experiences that build trust and customer loyalty
- Support teammates through collaboration and teamwork
- Help maintain an organized, visually appealing sales floor
- Assist customers in selecting products and services that meet their pets’ needs
- Process sales, returns, and exchanges accurately and efficiently
- Stock shelves, replenish merchandise, and support inventory integrity
- Assist with store recovery, merchandising, and promotional set-ups
- Follow all company policies, procedures, and safety standards
- Support additional tasks and responsibilities as assigned
- Deliver consistent, courteous, and knowledgeable service
- Educate customers on products, services, and promotions
- Support store sales and service goals
- Maintain store cleanliness, organization, and presentation standards
- Assist with inventory replenishment and stock accuracy
- Support daily operational routines and task execution
Benefits
- Purpose-driven work that makes a difference for pets and people
- A welcoming, inclusive team environment
- Opportunities to learn, grow, and explore career paths
- A fun, fast-paced role where no two days are the same
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
