Sales Associate

MFA Oil Company • Piedmont, MO

4d

About The Position

Break Time Sales Associates assist customers, process sales transactions, and perform operational and food preparation duties to keep the convenience store clean and well stocked. They follow company policies and procedures to support proper and efficient store operation during their scheduled shifts. The role involves customer service, merchandising, communication, teamwork, use of store technology, working with management, food preparation, and maintaining a clean and safe environment.

Sales Associates greet and assist customers, conduct transactions, address concerns, merchandise and replenish products, and communicate professionally with customers, vendors, employees, and management. They use point-of-sale systems, computers, and handheld devices; perform calculations and shift reports; and help train new employees and carry out loss-control functions.

The role also includes preparing and presenting food according to guidelines and recipes, inspecting food for quality and safe handling, and cleaning and sanitizing equipment and food-service areas. Employees are expected to follow applicable regulations and company policies and may be assigned other duties.

Requirements

• Must be 18 years of age or older.
• Friendly, customer service-oriented, and comfortable working in a fast-paced environment.
• Flexible availability to work, including weekends and holidays.
• Reliable transportation to work.
• Ability to perform mathematical calculations to make change, complete shift reports, and account for product quantities during vendor check-in.
• Ability to learn new concepts, use technical materials, and consistently operate a computer and other office productivity machinery.
• Ability and willingness to attend food safety training and obtain a Food Handler’s Card or equivalent certification.
• Physical ability to move and position products in a cooler as cold as 30 degrees for up to one hour and in a freezer as cold as 0 degrees.
• Physical ability to move and position oneself to retrieve products and supplies from shelves, under counters, or inventory stacks weighing up to 50 pounds.
• Ability to remain standing for up to nine hours per shift.
• Ability to visually observe and inspect items and the work environment for job responsibilities and safety concerns.
• Ability and willingness to occasionally ascend and descend ladders to handle inventory or products.
• Ability to perform assigned tasks accurately and with minimal supervision.
• Ability to speak, read, write, and understand English to communicate accurately and effectively with customers, coworkers, and supervisors.
• Must meet company requirements, including successful completion of a pre-employment background check and drug test.
• Legal authorization to work in the United States.

Nice To Haves

• High school diploma or equivalent.
• Customer service, retail sales, or food service experience.

Responsibilities

• Greet and thank customers courteously, provide fast and friendly service, conduct accurate and efficient transactions, and address customer concerns.
• Perform merchandising activities, including pricing, implementing promotions, suggestive selling, checking in vendors, and keeping merchandise stocked, clean, fronted, and faced, including in the cooler.
• Maintain store cleanliness.
• Communicate professionally and in a timely manner with customers, vendors, employees, and management about store operations.
• Work as part of a team to serve customers efficiently while adhering to applicable local, state, and federal regulations.
• Use store technology, including point-of-sale systems, computers, and handheld devices; make change, complete shift reports, and count products.
• Help train new employees on company policies and procedures.
• Perform loss-control functions related to cash handling, lottery sales and redemptions, food waste, employee purchases, and merchandise sales; remain alert and report concerns.
• Prepare food according to guidelines, recipes, and job aids; inspect products for time and temperature, cleanliness, rotation, portioning, and pricing.
• Use ovens, roller grills, fryers, and other kitchen tools to prepare and present food.
• Sanitize and maintain equipment, dishes, and food-service areas; follow quality, service, cleanliness, food safety, product display, and storage standards.
• Clean the store when time allows.
• Adhere to company and position-specific policies and procedures and perform other duties as assigned.

Benefits

• Competitive wages.
• Paid time off.
• Opportunity for performance incentives.
• Employee assistance program.
• On-the-job training and opportunities for internal advancement and professional development.
• Educational expense assistance for employees pursuing education aligned with their employment within the company.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed