Georgetown Sales Associate

M.M. LaFleur•Washington, DC

2d•Onsite

About The Position

M.M.LaFleur is a female-founded womenswear company based in New York City. We believe the world is a better place when women succeed, so we celebrate the modern woman through our clothing, styling, and community. Our thoughtfully designed pieces are practical, comfortable, and beautiful, and we hope that when you wear them, you feel like the most polished and powerful version of yourself. Our goal is to take the work out of getting dressed—whether that means heading to the office, networking over brunch, leading PTA meetings, or anything in between. M.M.LaFleur is redefining "brick and mortar." We aim to create a revolutionary experience for our customers who love great style but have minimal time to shop. Our key differentiator is our hyper-personalized customer service and we want you to be on the ground floor of building that experience. We're a group of go-getters who are passionate about reimagining the way women shop and dress for work and life. We get inspiration from our customers, and everything we design has a purpose and a human touch. We think big, but we sweat the details, and we take our work (but never ourselves) seriously. We’re steady but nimble, thanks to a whip-smart, energetic team that’s not afraid to be scrappy. We are perfectionists who sometimes spill on our clothes—we own our mistakes, turn challenges into growth, and evolve as we learn. We embrace ambiguity, celebrate weird ideas, and love a work in progress. We are kind but direct, and we practice Kizukai—a Japanese word that means “empathy in action.” We are incredibly proud of the team we’ve built, and we’re excited to continue evolving as we grow. The Sales Associate will work in a supporting role to the Stylists, Supervisors, and Assistant Store Manager in our Washington, D.C. Georgetown store. This role will perform service tasks to support the customer experience, process shipment, prepare product for the sales floor, maintain visual, cleanliness, and safety standards in the stockroom and salesfloor, and execute operational tasks to support an overall excellent customer experience. We are looking for someone passionate about our brand, goal-oriented, and eager to support driving sales while being a strong team member and partner to the team.

Requirements

Passionate about organization and creating systems for optimal efficiency.
1-3 years stock to sales experience.
Responsible, reliable, and humble; you show up on time and ask questions when you're unclear.
Ability to connect, feel empathy for, and interact easily with those around you. You know how to ask the right questions and give the right feedback.
Committed to an error-free world (e.g. no typos).
Positive, can-do attitude! Nothing is above or below you.
Thrive in a fast-paced environment and can quickly problem-solve.
Skilled in change management and understand that we’re a growing company.
Exhibit professional communication and behavior both internally and externally.
Comfortable with quickly learning and adapting to technology.
Enthusiastic and motivated to reach development goals and target metrics.
Can work Part-Time (approximately 12-28 hours per week).
Position requires prolonged periods of standing/walking.
Position involves regular use of one flight of stairs.
May involve reaching, crouching, kneeling, stooping, and color vision.
Frequent use of computers, steamers, and other technology necessary to perform job functions, including handheld equipment, cash register, and ability to process register transactions.
Frequently lift/move up to 50lbs
Effective September 13, 2021, all employees, guests, and customers entering any M.M.LaFleur facility must be fully vaccinated against COVID-19 by the Moderna, Pfizer, or Johnson & Johnson vaccines. Employees unable to receive the vaccine due to medical conditions or sincere religious beliefs may apply for exemption from this policy through reasonable accommodation. The company will evaluate those requests consistent with its legal obligations.

Responsibilities

Support the day-to-day operations of the shop, ensuring smooth and efficient functioning.
Collaborate with the team to achieve daily, weekly, monthly, and quarterly sales goals.
Stay up to date on our merchandise, events, promotions, policies, and services.
Strategize and take initiative to increase individual and store productivity.
Support the sales floor by greeting customers, manning checkout, and representing the M.M.Lafleur brand
Follow and maintain all health and safety procedures of the store.
Support with opening and closing duties when needed.
Support tasks related to inventory management, merchandising, POS, tailoring, and company procedures.
Maintain an organized and clean stockroom.
Process stock transfers to ensure inventory accuracy and efficiency.
Process shipment and assist with creating price tags, steaming, replenishment, and stockroom organization.
Process damages, donations, returns and trade-ins per to support successful product flow.
Assist with global company initiatives ship from store to package and process orders when needed.
Maintain visual standards and store cleanliness to company expectations.
Facilitate a culture of empowerment and respect among your team.