Sales Associate (Full-Time) - Governors Shopping Center, Bear, DE

DTLR, Inc.•Bear, DE
•$16 - $17•Onsite

About The Position

The Full-Time Sales Associate assists the store management team with daily store operations, including customer service, sales, merchandising, and other assigned responsibilities. Duties are expected to be performed professionally, courteously, reliably, and with a focus on results. The standard work week is a minimum of 35 hours and a maximum of 40 hours. The role requires open availability and flexibility to meet customer and business needs, and may involve working in multiple stores in the assigned district.

Requirements

  • Previous retail or customer-service experience is preferred but not required.
  • High school diploma or equivalent is preferred.
  • Excellent command of English to communicate effectively with management, customers, and employees.
  • Demonstrated leadership and ability to work with minimal supervision and take charge of the store when necessary.
  • Open availability and flexibility to meet customer demand and business needs.
  • Basic fashion and style-trend knowledge and desire to work with customers in a retail setting.
  • Proven ability to build and work as part of a team, handle responsibility, and understand the needs of the street-lifestyle customer.
  • Willingness to work in multiple stores in the assigned district.
  • Able to stand for extended periods and lift, carry, push, or pull up to 50 pounds.
  • Able to work extended hours during critical project phases and in a fast-paced, dynamic environment.
  • Must have reliable transportation.

Nice To Haves

  • Previous retail or customer-service experience.
  • High school diploma or equivalent.

Responsibilities

  • Build customer relationships and provide professional, courteous, attentive, honest, and responsive service; identify customer needs and offer knowledgeable product assistance.
  • Use basic fashion and trend knowledge to recommend appropriate merchandise while meeting DTLR standards.
  • Assist with shipments, merchandising, restocking, and pricing.
  • Maintain a positive and enthusiastic attitude toward the job and company.
  • Comply with and enforce company policies; participate in service training and product programs.
  • Assist the Store Manager in monitoring and identifying loss or inconsistencies and help the store meet shrink goals at or below company plan.
  • Monitor and control operational compliance, safety, and business standards.
  • Support employee training in suggested selling and merchandising techniques.
  • Minimize inventory shrinkage by protecting the store against shoplifting and internal theft and following loss-prevention policies and security procedures.
  • Follow point-of-sale procedures, balance money received during an assignment, and work with store management to investigate discrepancies.
  • Keep management informed of important developments and potential problems.
  • Help maintain a neat and orderly sales environment.
  • Perform other duties as assigned.

Benefits

  • Eligible for the company 401(k) plan.
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