Part-time Sales Associate, Bloomingdale's - Chestnut Hill, MA

Jimmy Choo•Chestnut Hill, MA

23h•$20 - $22•Onsite

About The Position

The Sales Associate role at Bloomingdale's involves representing the brand through client interactions, both in-store and virtually, and acting as a brand ambassador in the community. Key responsibilities include fulfilling key-holder duties such as store opening and closing, cash handling, and financial responsibilities. The role requires maintaining a high level of product knowledge and providing prompt, attentive, and knowledgeable assistance to clients to ensure the highest service standards are met. This includes managing sales standards, cash wrap standards, client book management, inventory management, and customer after-sales service. Associates will assist clients in making selections and during the try-on process, ensuring compliance with all company policies and directives. This includes proper use of the Ulti-Pro portal for attendance, navigating the portal, adhering to uniform and grooming standards, managing breaks, maintaining organization, and following procedures for time off requests, end-of-day procedures, and bag checks. Cultivating and maintaining excellent clientele relationships through consistent follow-up, including phone calls, emails, and sending thank you letters or shipping merchandise, is crucial. Associates must maintain high productivity by consistently achieving and exceeding monthly sales targets. They will proactively identify and pursue opportunities to achieve financial targets and increase sales. Additionally, associates will assist with inventory and special projects, cover Back of House duties as needed, and perform various inventory, shipping, and receiving tasks. Ensuring visual standards are maintained and understanding the terminology associated with Jimmy Choo shoes and accessories is also required. Proficiency with the register system(s) and merchandising products are essential. The Company is an equal employment opportunity employer and is committed to providing a fair and accessible recruitment process. Reasonable accommodations can be requested for the interview or application process by contacting [email protected].

Requirements

Part-time availability
Ability to fulfill key-holder responsibilities (i.e., store opening and closing, cash handling and financial responsibilities)
High level of product knowledge
Prompt, attentive and knowledgeable assistance to all clients
Maintain highest service standards
Sales standards
Cash wrap standards
Client book management
Inventory management
Customer and After Sales service
Assist clients in selections and try-on process
Compliance with all company policies, procedures and directives
Proficiency with Ulti-Pro portal for attendance
Adherence to uniform and grooming standards
Proper management of breaks
Organization at the workplace
Following procedures for time off requests
Adherence to end-of-day procedures (i.e. bag checks)
Cultivate and maintain excellent Clientele relationships with consistent follow up
Maintain high productivity (consistently achieve and where possible, exceed monthly sales targets)
Proactively identify and pursue opportunities to achieve financial targets and increase sales
Assist with inventory and special projects
Ability to cover Back of House as needed
Perform various inventory as well as Shipping / Receiving tasks
Maintain visual standards
Understand the terminology associated with Jimmy Choo shoes and accessories
Proficiency with the register system(s)
Ability to merchandise product

Responsibilities

Represent the brand through client interactions (in-store and virtually) and act as a brand ambassador in the community
Fulfill key-holder responsibilities (i.e., store opening and closing, cash handling and financial responsibilities)
Maintain a high level of product knowledge
Provide prompt, attentive and knowledgeable assistance to all clients and ensure the highest service standards are maintained at all times
Sales standards
Cash wrap standards
Client book management
Inventory management
Customer and After Sales service
Help clients make selections and assist in the try-on process
Ensure compliance with all company policies, procedures and directives
Attendance / Reporting for Work (Ulti-Pro) – clocking in and out
Navigating through UltiPro Portal
Uniform and Grooming Standards
Lunch and Afternoon Breaks
Lockers Organization at the workplace
Requests for Time Off: Benefits -- Sick Days, Vacation Days, Personal Days / Schedule Requests
End-of-Day Procedures (i.e. bag checks)
Cultivate and maintain excellent Clientele relationships with consistent follow up as needed, including: Phone calls and emails, Thank you letters, Shipping merchandise out-of-town
Maintain high productivity (consistently achieve and where possible, exceed monthly sales targets)
Proactively identify and pursue opportunities to achieve financial targets and increase sales
Assist with inventory and special projects as needed
Associates should be able to effectively cover Back of House as needed and perform various inventory as well as Shipping / Receiving tasks
Ensure visual standards are maintained at all times
Understand the terminology associated with Jimmy Choo shoes and accessories
Be proficient with the register system(s)
Merchandise product