SALES ASSOCIATE (PART TIME)

NEXCOM • Bethesda, MD

6h

About The Position

As a Sales Associate, you will represent the Navy Exchange Service Command, highlight its brand, and help build its reputation as a company that values its customers. You will assist customers in recognizing how the company’s products and services meet their needs. The role requires learning about merchandise and communicating product information in an educational, insightful, and professional manner, while maintaining a positive, outgoing approach to serving others.

The position includes customer service, sales, store organization, inventory, and point-of-sale duties. Work is typically performed indoors, though outdoor assignments may occur depending on location. The schedule may include early mornings, evenings, weekends, and holidays.

Requirements

• No experience required.
• Basic knowledge of products and merchandise.
• Strong interpersonal and communication skills, including the ability to read, write, and interpret instructional documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to communicate effectively with customers, peers, and management, and to use proper telephone etiquette.
• Basic math skills, including addition, subtraction, multiplication, and division.
• Ability to multitask while attending to customers and remain flexible to business needs.
• Ability to work as part of a team and take initiative without direct supervision.
• Enthusiastic, friendly, and energetic approach with a desire to provide outstanding service.
• Ability to meet the position’s physical demands, including standing and moving for at least two consecutive hours and lifting at least 25 pounds, and up to 50 pounds in some departments.
• Availability to work a variety of hours, potentially including early mornings, evenings, weekends, and holidays.

Nice To Haves

• Retail experience preferred but not required.
• High school graduate or equivalent preferred.

Responsibilities

• Proactively engage customers, build connections, ask questions, and listen to their needs.
• Direct customers to merchandise and inform them about events, promotions, mobile offers, and the STAR card.
• Provide premier customer service and build positive, inclusive, and respectful relationships.
• Maintain the appearance of the store.
• Cross-sell and upsell products, know the store layout, and suggest products based on customer needs, trends, and current promotions.
• Learn product features and trends and use company tools and technology to provide product information and specifications.
• Operate a point-of-sale system and process cash, exchanges, discounts, gift cards, and credit and debit card transactions; handle cash and return accurate amounts to customers.
• Complete paperwork, reports, and reconciliations.
• Check in, ticket, and care for merchandise; complete inventory processes and potentially participate in periodic inventories.
• Follow the assigned work schedule and accurately and completely follow through on assignments.
• Perform other duties as assigned.

Benefits

• Federal healthcare benefits, dental, and vision coverage beginning on day one.
• 401(k) and pension plan options.
• Paid time off accrual beginning on day one.
• Tuition reimbursement program.
• Continuity programs for military spouses.
• Potential eligibility for Public Service Loan Forgiveness after qualifying years of service.
• Tax-free shopping at Navy Exchange locations worldwide.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED