Sales Associate

Lilly Pulitzer•Winter Park, FL

About The Position

The Sales Associate assists with the daily operation of a Lilly Pulitzer retail store, including sales, customer service, and safeguarding store assets. The role involves understanding and representing the Lilly Pulitzer concept, lifestyle, customers, merchandise, and heritage, and presenting merchandise in a way that reflects the brand. Associates assist customers with merchandise selection, maintain knowledge of the sales floor, build a personal client book, and share suggestions with management to improve merchandising and grow the business. The Sales Associate uses the EREG point-of-sale system for routine register transactions, inventory receivings and transfers, and opening and closing registers and the store. The role also includes protecting store assets, maintaining inventory integrity, supporting cycle counts and the annual physical inventory, and following company policies and procedures. Retail hours may vary, and flexible additional hours may be needed during peak periods.

Requirements

Prior experience in a retail store is required.
Genuine enthusiasm and interest in Lilly Pulitzer, its concept, its customers, and its merchandise.
Sufficient fashion credibility to sell merchandise to customers.
Initiative and self-assurance to approach customers and sell comfortably.
Dedication, commitment, and initiative to operate a store dependably with minimal supervision or direction.
Schedule flexibility to accommodate typical retail store hours.
Ability and comfort using an automated point-of-sale system.
Attention to detail needed to safeguard store assets, including cash reconciliation and inventory management.

Nice To Haves

A four-year college degree is preferred but not required.

Responsibilities

Understand the Lilly Pulitzer concept, including its lifestyle, customers, merchandise, and heritage.
Present and sell merchandise consistent with the brand.
Greet customers and provide sales assistance appropriate to their needs.
Know the merchandise on the sales floor and suggest relevant items to customers.
Provide management with merchandising suggestions that may improve sales.
Build a personal client book.
Learn and use the EREG point-of-sale software system for routine register transactions, inventory receivings and transfers, and opening and closing registers and the store.
Safeguard store assets.
Maintain inventory integrity, help prevent inventory shrink, assist with cycle counts, and participate in the year-end comprehensive physical inventory.
Operate the store in accordance with company policies and procedures.
Offer ideas to grow and improve the business, including ideas related to merchandising, staffing, floor displays, store fixtures, advertising, promotions, and operating hours.