Sales Associate PT - Wolford

Wolford Retail StoresBoston, MA
$19 - $22Onsite

About The Position

Wolford represents the epitome of luxury and innovation in legwear and bodywear. With a rich heritage of knitting expertise and a global presence, we are committed to delivering exceptional quality, unmatched comfort, and a tailored customer experience. We empower our teams to exceed expectations, foster innovation, and contribute to the growth of a timeless, desirable brand. Join the World of Wolford — and help shape our future.

Requirements

  • 1–2 years of retail experience; luxury or premium brand experience preferred
  • Proficient with POS systems and retail technology
  • Strong communication and customer service skills
  • Energetic, self-motivated, and sales-driven
  • Professional presentation and adherence to Wolford’s dress code standards

Responsibilities

  • Deliver an exceptional customer experience by providing knowledgeable, personalized, and attentive service
  • Actively drive sales through cross-selling, upselling, and client outreach
  • Maintain and grow a client book; proactively build relationships with new and returning customers
  • Consistently meet or exceed individual sales and KPI targets
  • Ensure all visual merchandising standards are executed, including window displays and in-store presentation, in line with corporate guidelines
  • Support inventory management including deliveries, transfers, and stock organization
  • Maintain a pristine boutique environment including selling floor, fitting rooms, stockroom, and cash wrap
  • Handle point-of-sale transactions with accuracy and care, including cash handling and end-of-day procedures
  • Participate in regular team meetings and trainings focused on product knowledge, customer service, and brand initiatives
  • Ensure full compliance with company policies, safety standards, and local regulations
  • Assist with pricing, returns/exchanges, and administrative tasks as needed
  • Maintain a strong awareness of loss prevention and uphold all security standards
  • Key holding responsibilities may be assigned

Benefits

  • Become a Brand Ambassador for a globally respected luxury brand
  • Receive pieces from new collections to represent the brand in-store
  • Generous paid time off, including vacation, personal, and sick days
  • Comprehensive insurance benefits package
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