Sales Associate

Orangetheory • Chandler, AZ

2d • Onsite

About The Position

The Sales Associate supports front-line studio operations and delivers an exceptional member experience at AFG HoldCo studios. As a key point of contact for prospective and current members, the role shares the brand story, drives membership sales, and builds relationships that support retention. The Sales Associate works with the studio team to meet sales goals, maintain a welcoming, high-energy environment, and provide a seamless studio experience. The position reports to the Studio Manager and does not manage a team.

The role is based primarily in a fitness studio, with work at the front desk and throughout the studio floor. It includes frequent interaction with members, guests, and team members; administrative work using a computer, phone, and standard office equipment; and occasional participation in offsite events or community activities. The environment may have moderate to loud noise from music and group fitness classes. The position is part-time, with a flexible schedule as needed, including weekends and holidays. Compensation is $13.00–$17.00 per hour. Travel is not anticipated unless needed for training or other company needs.

Requirements

• High school diploma or equivalent required.
• Commitment to exceptional customer service and AFG HoldCo core values.
• Proficiency with Microsoft Office Suite and graphic design tools such as Canva.
• Strong communication, listening, people, and cross-functional collaboration skills.
• Ability to work effectively in a team and respond comfortably to changes and others’ ideas.
• Professionalism, a positive service attitude, integrity, reliability, and a proactive approach.
• Problem-solving skills and ability to work under pressure and handle unexpected challenges calmly and professionally.
• Strong organization, attention to detail, time management, and critical-thinking skills.
• Self-motivation and a results-oriented approach.

Nice To Haves

• Prior experience in customer service, sales, hospitality, or a related field is preferred (0–1 year).

Responsibilities

• Deliver a welcoming, inclusive, high-energy experience for members, prospective members, and guests in accordance with brand standards.
• Complete and maintain required member documentation and records using company systems and tools.
• Participate in scheduled team meetings, trainings, and development opportunities.
• Conduct studio tours, explain membership options, and answer questions about programs and services.
• Partner with studio team members to create a seamless and positive experience for prospective and current members.
• Work toward individual and team sales goals through outreach, follow-ups, and lead generation activities.
• Build relationships within the local community to increase brand awareness and generate business opportunities.
• Support marketing initiatives, including social media engagement and participation in community events and studio activations.
• Maintain a clean, organized, and well-presented studio environment in alignment with company standards.
• Communicate with members and prospects in person, by phone, email, and text.
• Process cash and credit card sales transactions accurately and with integrity.
• Respond promptly and professionally to member inquiries, feedback, and concerns, escalating issues as appropriate.
• Demonstrate a commitment to exceptional customer service and AFG HoldCo core values.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED