Sales Associate (Conestoga Mall)
About The Position
Knix is an award-winning intimate apparel and activewear brand that is re-inventing intimates for real life. Through our innovative products and our engaged community, we are empowering people everywhere to be unapologetically free. Launched in 2013, we are one of the fastest-growing intimate apparel brands in North America and are globally recognized as an innovator within the apparel space. We reach over 3 million customers through our online stores, Knix retail locations across North America and channels such as wholesale and Amazon. We are revolutionizing the apparel industry with our best-in-class customer experience, innovative products and brands Knix and Kt by Knix. Come join us if you are looking for a purpose-driven and authentic career! Knix is coming to Conestoga Mall in April 2026! We are looking for a Part-Time Sales Associate who will create a comfortable and uplifting environment for customers as they explore the store and Knixâs product line. Actively listening to their needs and preferences, you expertly guide the customer experience from greeting to fit to purchase. You are intuitive, enthusiastic, and able to leverage your love for Knix to drive sales goals and enhance customer loyalty. Position type: Permanent Part-Time Knix Store Location: 550 King Street N, Unit A11 Waterloo, ON N2L 6L2 What's in it for you: Highly competitive compensation plus monthly bonus! Generous employee discounts that offer up to 50% on your favourite Knix products A one-of-a-kind culture that is committed to fostering an inclusive and diverse workplace where all our team members can bring their whole selves to work Opportunities to advance in your career - We are growing! About You: You have a pulse on what Knix customers want and know how to engage and delight them. You thrive in a dynamic environment and have the ability to think on your feet. You understand what we all experience in fitting rooms and are a natural at making others feel comfortable. Youâre a born team player and always look for ways to help the group succeed. Youâre passionate about our customers and inspired by Knix and our mission.
Requirements
- Previous experience in customer service is considered an asset, but above all else, you are great with people and are passionate about delivering exceptional customer experiences.
- A warm demeanour with a âget it doneâ approach.
- You love being part of a team and are a great collaborator.
- Resourceful with a keen ability to effectively resolve customer issues.
- An affinity for our product line and a belief in the Knix mission!.
- Must have the necessary work authorization to be legally employed in Canada and be 18 years of age or older.
- Ability to lift and handle packages weighing up to 25lbs.
- Ability to move efficiently through the store for long periods of time and as needed for an entire shift.
Responsibilities
- Create a comfortable and uplifting end-to-end experience for all Knix customers.
- Actively listen to customer preferences and recommend products theyâll be sure to love.
- Lead product fittings to ensure customers buy the correct size the first time.
- Stay knowledgeable on our growing product assortment â and wear it, too!
- Ensure all products are merchandised effectively to reflect our brand and drive sales.
- Escalate any issues or opportunities as required to the Store Manager.
- Continually work to improve cleanliness, set-up and organization in all areas of the store.
Benefits
- Highly competitive compensation plus monthly bonus!
- Generous employee discounts that offer up to 50% on your favourite Knix products
- A one-of-a-kind culture that is committed to fostering an inclusive and diverse workplace where all our team members can bring their whole selves to work
- Opportunities to advance in your career - We are growing!
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
