Sales Associate
About The Position
Montblanc, a manufacturer of writing instruments since 1906, now creates exclusive products including watches, jewelry, writing instruments, and leather goods that reflect high standards in culture, quality, design, tradition, and craftsmanship. With over 25 subsidiaries and 600 boutiques, Montblanc has a global presence. Richemont Americas values diversity and inclusion, fostering a continually evolving community where colleagues and clients from various backgrounds, experiences, and identities are celebrated. This environment is believed to foster creativity and knowledge, leading to excellence and advancing the Richemont Americas community. This role is responsible for achieving individual sales objectives and developing and servicing customers within the boutique.
Requirements
- Previous experience in retail sales; jewelry or high-end luxury product sales is preferred.
- Strong understanding of Customer Service needs and customer priorities.
- Ability to establish and maintain effective relationships with customers and gain their trust and respect.
- Excellent interpersonal, communication and computer skills are needed.
- Strong attention to detail with the ability to handle multiple tasks simultaneously.
- Bilingual English/Mandarin preferred.
- Standing on the sales floor for 90% of the workday.
- Reaching to access product stored within cabinets or on shelves.
- Bending to access product stored within cabinets.
- Occasional need to use a ladder to reach product.
- Unpacking and/or lifting of large boxes that contain product.
Nice To Haves
- Previous experience in jewelry or high-end luxury product sales.
- Bilingual English/Mandarin.
Responsibilities
- Achieve preset sales objectives.
- Develop network and clientele.
- Capture client information; consistently adding information to further promote boutique relationships and sales.
- Possess strong product knowledge of the various collections.
- Provide outstanding customer service.
- Develop a working knowledge of simple pen repair and after sales service techniques.
- Maintain the aesthetic quality of the store.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Health savings accounts
- Flexible spending accounts
- Life insurance
- Disability benefits
- 401(k) with employer match
- Paid time off
- Wellness reimbursement benefit
- Employee assistance program
- Volunteer days off
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
