PT Sales Associate

LOVESAC COMPANY•Columbus, OH

16h•$15 - $17•Onsite

About The Position

Lovesac is hiring a part-time Sales Associate at its Easton location in Columbus, Ohio. The role focuses on connecting with customers, selling adaptable furniture, and helping customers choose products suited to their lifestyles and spaces. Associates provide a customer-first experience, develop relationships beyond individual transactions, and represent the Lovesac brand with integrity in a fast-paced retail environment. The Sales Associate guides customers through the sales process from initial engagement through follow-up, uses product knowledge and demonstrations to educate customers, and works toward sales goals and key performance indicators. The role also supports store operations, including opening and closing, inventory, visual standards, promotions, safety, and store policies. Associates contribute to an inclusive team culture and may take on additional priorities and special projects. The position is part-time, with an hourly salary range of $15.00–$16.65. Travel may be required, and the role requires working peak selling periods, including weekends, holidays, and nights. Physical duties include standing and walking for up to eight hours per shift, moving furniture weighing up to 75 pounds, assembling furniture on the selling floor, and regularly bending, twisting, kneeling, reaching, stooping, crawling, and climbing.

Requirements

Must be at least 18 years of age.
At least one year of experience in a retail or customer service role.
Availability to regularly work during high-traffic and peak selling periods, including weekends, holidays, and nights.
Ability to effectively use technology for sales and customer support, including product demonstrations and internal CRM systems.
Ability to travel as required to local stores, third-party vendors, and occasional meetings using various forms of transportation.
Excellent judgment, integrity, and trustworthiness when handling financial transactions, sensitive business and customer data, customer privacy, and the comfort and safety of people and property.
Effective communication skills and ability to manage conflict in a reasonable, nonconfrontational manner.
Ability to stand and walk for up to eight hours per shift.
Ability to move objects, including medium to large furniture items weighing up to 75 pounds, and assemble furniture on the selling floor.
Ability to regularly bend, twist, kneel, reach, stoop, crawl, and climb.

Responsibilities

Greet customers energetically and actively sell by following the Lovesac selling process.
Maintain a personal quote pipeline and follow up with customers to drive conversion.
Build customer connections that encourage loyalty, repeat business, and brand advocacy.
Guide the customer journey by identifying needs, providing service, and building lasting relationships.
Demonstrate product knowledge, lead brand tours, educate customers, and close sales.
Meet and exceed sales goals and key performance indicators through disciplined execution.
Contribute to an inclusive and respectful environment for customers and teammates.
Remain accountable, flexible, open to feedback, and willing to learn and grow.
Support daily store operations, including opening and closing, inventory, visual standards, and promotions.
Use store systems and data to prioritize work and support efficient, customer-focused execution.
Follow brand standards, safety requirements, and policies while helping protect the business.
Take on additional priorities and special projects as needed.
Work during high-traffic and peak selling periods, including weekends, holidays, and nights.
Use technology, including internal CRM systems, for sales, product demonstrations, customer support, and future outreach.
Travel as required to local stores, third-party vendors, and occasional meetings.
Handle financial transactions and sensitive business and customer data with sound judgment, integrity, and respect for privacy.
Communicate effectively and manage conflict in a reasonable, nonconfrontational manner.
Stand and walk for extended periods, up to eight hours per shift; move furniture weighing up to 75 pounds; assemble furniture; and perform regular bending, twisting, kneeling, reaching, stooping, crawling, and climbing.

Benefits

Performance-based quarterly bonus
Competitive hourly wage
401(k) with company match
Legal and ID theft plans
Paid time off and holiday pay
Associate Resource Groups
Lovesac Gives Back
Verizon employee discounts
Employee Assistance Program (EAP)
Access to discounted health benefits
Wellness and gym discount
Up to 26 hours of paid time off within the fiscal calendar year
Pay at 1.5 times the regular rate for hours worked over 40 in a work week
Paid sick and safe leave for part-time Sales Associates in certain jurisdictions
Pay at 1.5 times the regular rate for hours worked on specified holidays