Sales Associate, Part Time Flex, Walnut Creek - Pottery Barn
About The Position
As a Sales Associate, you provide customers with a unique shopping experience by offering excellent customer service. Utilize effective selling techniques and provide in-depth product knowledge in a fast-paced, specialty retail environment. You’re excited about this opportunity because you will: * Provide sincere, friendly and energetic customer service by exemplifying World-Class service standards * Achieve established sales and contest goals * Maintain knowledge of current sales and promotions * Assist customers with special services including: gift wrap, gift registry, locating merchandise, catalog orders, special orders, back orders, charge sends, courier deliveries, and furniture orders * Utilize effective selling techniques to build multiple sales and increase productivity * Demonstrate comprehensive product knowledge, including features and benefits * Efficiently and accurately perform register transactions i.e. sales, returns, and exchanges * Assist in implementation and maintenance of visual merchandise presentation, signage and lighting * Uphold store maintenance and cleanliness standards straighten, clean and help maintain stockroom as needed * Process, ticket, and restock merchandise as needed * Perform other duties as assigned by management * Comply with all Company policies and procedures
Requirements
- Love to sell, can articulate a proven ability to exceed selling goals & most importantly can close a sale
- Succeed in a team environment, while able to work independently & manage your own time
- Thrive in an entrepreneurial environment & are constantly looking for ways to think outside-the-box
- Know what questions to ask your customers in order to understand their personal cooking style & needs
- Enjoy discovering the customer’s style, lifestyle & story to connect them to the right products
- Proven ability to prioritize and handle multiple tasks simultaneously
- Most successful when provided with clearly defined daily sales goals & metrics
- Ability to be mobile on the sales floor for extended periods of time.
- Ability to operate POS system.
- Ability to lift and mobilize medium to large items, (up to 75 lbs.) while utilizing appropriate equipment and safety techniques
- 1-2 years customer service experience and retail sales experience (specialty retail preferred, but not required)
- High school diploma or equivalent preferred
- Part-Time Flex associates must be available to work a minimum of two regularly scheduled shifts on the weekend (Friday, Saturday and/or Sunday) and two during the week (Monday to Thursday).
- Weekend availability cannot fall on the same day; an associate must be available on two separate days (Friday and Saturday, Friday and Sunday or Saturday and Sunday).
Nice To Haves
- specialty retail preferred
Responsibilities
- Provide sincere, friendly and energetic customer service by exemplifying World-Class service standards
- Achieve established sales and contest goals
- Maintain knowledge of current sales and promotions
- Assist customers with special services including: gift wrap, gift registry, locating merchandise, catalog orders, special orders, back orders, charge sends, courier deliveries, and furniture orders
- Utilize effective selling techniques to build multiple sales and increase productivity
- Demonstrate comprehensive product knowledge, including features and benefits
- Efficiently and accurately perform register transactions i.e. sales, returns, and exchanges
- Assist in implementation and maintenance of visual merchandise presentation, signage and lighting
- Uphold store maintenance and cleanliness standards straighten, clean and help maintain stockroom as needed
- Process, ticket, and restock merchandise as needed
- Perform other duties as assigned by management
- Comply with all Company policies and procedures
Benefits
- A generous discount on all Williams-Sonoma, Inc. brands
- A 401(k) plan and other investment opportunities
- A wellness program that supports your physical, financial and emotional health
- Paid vacations and holidays (full-time)
- Health benefits, dental and vision insurance, including same-sex domestic partner benefits (full-time)
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
